Enhancing the Cruise Experience with Wearable Stress Relief
Article by Fred DeMicco, Vicki Mayo, and Mark Holder
At the core of every successful cruise journey lies the desire to provide an unforgettable experience, free from stress and worries. However, the process of traveling to the ship, navigating check-in procedures, and adjusting to life on board can introduce a level of anxiety that hinders guests' ability to fully immerse themselves in the voyage.
This is where TouchPoints come in. These remarkable devices are a powerful tool that reduces stress, enhances relaxation, and improves overall well-being, setting the stage for an exceptional cruise experience from the very beginning.
What are TouchPoints?
TouchPoints are high-tech wearable devices designed to improve the cruise travelers’ end-to-end experience by reducing the stress and anxiety often associated with cruising. TouchPoints, placed on both sides of the body, gently vibrate to activate a user’s “calm” response. In seconds, users gain control over their stress, and can think clearly and experience a sense of balance.
There are lots of ways to wear TouchPoints, as long as they are placed on the right and left side of the body.
Reducing Pre-Cruise Stress
The journey to the ship and the pre-cruise preparations can be overwhelming for guests. TouchPoints can help alleviate this stress, creating a positive starting point for their cruise adventure. By wearing TouchPoints, guests can tap into the power of gentle vibrations that activate the body's relaxation response, effectively reducing anxiety and allowing them to embark on their vacation with a calm and positive mindset.
Enhancing Relaxation On-Board
A cruise vacation is a time for ultimate relaxation, and TouchPoints take this experience to a whole new level. Whether guests are lounging by the pool, indulging in spa treatments, or seeking solitude in their cabins, TouchPoints provide an additional layer of tranquility. The soothing vibrations emitted by these devices deepen the state of relaxation, allowing guests to let go of stress and fully embrace the serenity of their surroundings. By incorporating TouchPoints into on-board offerings, an atmosphere of pure bliss is created that resonates with guests long after they disembark.
Increasing Enjoyment of Activities
Cruises offer a plethora of activities and experiences designed to captivate and entertain guests. However, stress and anxiety can sometimes detract from the enjoyment of these moments. By incorporating TouchPoints into offerings, guests are empowered to be fully present and engaged. The reduction in stress and anxiety provided by TouchPoints allows them to immerse themselves in entertainment shows, shore excursions, and other activities with a heightened sense of enjoyment and appreciation.
Improving Sleep Quality
A restful night's sleep is the foundation of a rejuvenating vacation. TouchPoints play a vital role in enhancing sleep quality on-board. By reducing stress and promoting relaxation, these devices create an ideal environment for a deep and refreshing sleep. With TouchPoints, guests awaken feeling revitalized, ready to embrace each new day of adventure and exploration.
Helping Alleviate Seasickness
For some guests, the challenges of seasickness can mar their cruise experience. However, TouchPoints offer a potential solution. Seasickness is essentially a form of stress, and TouchPoints can help alleviate its symptoms. By wearing these devices, guests prone to seasickness may experience a reduction in the likelihood or severity of symptoms, allowing them to fully appreciate the wonders of the sea with a greater sense of ease and enjoyment.
Easing Disembarkation and Post-Cruise Transitions
The transition from ship to shore and the return to everyday life can be stressful for guests. TouchPoints are a valuable tool to ease these transitions. The calming vibrations provided by these devices create a sense of calmness and grounding during these potentially overwhelming moments. By incorporating TouchPoints into post-cruise offerings, guests feel supported and at ease as they navigate through customs and transition back to their daily routines. TouchPoints offer a sense of comfort during these post-cruise moments, helping guests maintain a positive mindset and preserving the cherished memories of their cruise experience.
Guest Wellness Programs
We all know the importance of wellness in guests' lives, and TouchPoints can seamlessly integrate into any guest wellness program. Whether it's through mindfulness sessions, relaxation workshops, or dedicated wellness activities, incorporating TouchPoints amplifies the value and effectiveness of these offerings. Guests can experience the power of TouchPoints as part of a holistic wellness journey, benefiting from reduced stress, enhanced relaxation, and an overall sense of well-being.
Improved Customer Satisfaction
Guest satisfaction is at the core of the cruise industry's success. By incorporating TouchPoints into the cruise experience, cruise lines contribute to higher customer satisfaction scores. The stress-reducing and relaxation-enhancing effects of TouchPoints directly impact the quality of guests' experiences, leading to more positive reviews, increased repeat bookings, and a stellar reputation within the industry. TouchPoints become an invaluable asset in the pursuit of exceptional guest satisfaction.
Consider integrating TouchPoints into your cruise experience to embark on a journey defined by calmness and relaxation. By harnessing the power of this innovative technology, cruise lines can elevate their service to new heights, leaving a lasting impression on guests and ensuring their cruise memories are filled with relaxation, joy, and unparalleled satisfaction. Together, we can create extraordinary moments and establish a reputation as industry leaders in providing exceptional hospitality and transformative cruise experiences.
About TouchPoint Solution
TouchPoints are patented wearables that use gentle vibrations to reduce the negative impacts of stress.
For more information, please visit www.thetouchpointsolution.com.
About Northern Arizona University – School of Hospitality and Restaurant Management
Northern Arizona University is a higher-research institution providing exceptional educational opportunities in Arizona and beyond. NAU delivers a student-centered experience to its nearly 30,000 students in Flagstaff, statewide and online through rigorous academic programs in a supportive, inclusive, and diverse environment
The School of Hotel and Restaurant Management, which resides in The W. A. Franke College of Business, aspires to be the premier hospitality leadership school providing innovative, multiculturally-focused, student-centered learning experiences, both in-person and through distance-learning programs.
The W. A. Franke College of Business provides a diverse, close-knit class experience for students from varied backgrounds, including first-generation, veteran, out-of-state, urban and rural. Businessman and entrepreneur, Bill Franke, provided a transformative $25 million gift because he recognized one of our key values: opportunity is for everyone. The support and business education our students receive directly impacts the well-being of NAU and all of Arizona. At Franke, you will become a force for change no matter where you go.
