Some Hilton hotels to bring back daily housekeeping. See how other hotel policies compare.
Hotels have been adjusting their housekeeping policies post-COVID lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it.
At least one operator is reversing course.
Hilton will begin offering automatic daily housekeeping at its luxury, full-service, lifestyle brands as well as its Embassy Suites hotels worldwide this fall, according to spokesperson Josie Hill. Other brands within the U.S. and Canada, including extended-stay hotels, will receive automatic service every other day.
The new policy, first reported by the travel blog View from the Wing, expands automatic daily housekeeping to more Hilton guests. Currently, only luxury brands offer automatic daily cleanings; guests at Hilton's non-luxury properties must request daily service.
Why Hilton is offering more automatic daily housekeeping
Hill said an increasing number of Hilton hotels are reintroducing automatic daily cleaning services as travel rebounds following COVID-19 lockdowns.
The occupancy rate across all brands and regions at Hilton was 74.6% in the second quarter, up 4.2% from the same period a year prior. Occupancy rates in the U.S. were up 1.3%.
