ACCOR increases its stake in dailypoint™
Munich / Paris - The Munich-based Toedt, Dr. Selk & Coll. GmbH (TSC) with its dailypoint™ Data Management platform, is intensifying its cooperation with Accor, a world-leading augmented hospitality group with the shared objective of propelling the data management platform dailypoint to new heights.
The three founding shareholders of TSC have divested additional shares to Accor, solidifying a groundbreaking alliance while retaining a controlling majority stake of 63%.
At the heart of this development is the seamless integration between the dailypoint platform, renowned for its exceptional cross-system guest profiling capabilities, and D-EDGE’s cutting-edge CRS (Central Reservation System) technology. Over a meticulous 3.5-year development period, these two worlds, CRS and CRM, have been intricately merged, resulting in an unparalleled level of guest personalization and service.
The convergence of CRS and CRM has reached new heights, empowering customers of the D-EDGE Guest Management Solution to effortlessly manage guest profiles across all channels and deliver highly personalized services.
dailypoint's Central Guest Profile, driven by artificial intelligence and real-time data cleansing from multiple sources, has become the cornerstone of modern IT-Strategy in the industry. Moreover, the collaboration includes a deep integration with dailypoint's loyalty solution, offering a powerful platform for individual hotels and chains to run one or more programs simultaneously, such as B2C, B2B or HR programs.
Particularly unique is the out-of-the-box integration between loyalty and the booking process. Member rates, voucher codes, redemption of points and seamless integration with the D-EDGE CRO (Reservation Office) are all part of the combined solution, providing an all-encompassing guest experience like never before. Dr. Michael Toedt, Managing Partner and Co-Founder of TSC
With dailypoint, we place our trust in a company that consistently sets industry standards and embraces cutting-edge technology. Pierre-Charles Grob, CEO of D-EDGE speaking about the transformative partnership
The management emphasizes that Toedt, Dr. Selk & Coll. GmbH will remain completely independent despite the investment and this is not a multi-stage acquisition.
About dailypoint
dailypoint™ is a leading Data Management and CRM platform for the hospitality industry, offering a sophisticated solution that aggregates data from various sources into a unified guest profile. Utilizing AI, it processes data through 350 steps to create the Golden Record, a central guest information repository for personalized service throughout all hotel tech systems.
This cloud-based SaaS solution comprises 16 modules and is supported by the dailypoint™ Marketplace with over 200 partners, aiming to enhance the customer journey and improve operational efficiency across hotel departments.
It includes a Privacy Dashboard for GDPR compliance, highlighting its commitment to data protection.
Headquartered in Munich, Germany, and with offices in the UAE and the US, dailypoint's global presence is bolstered by a network of sales and distribution partners.
Its excellence in redefining hospitality data management and customer engagement was recognized when it was named the preferred CRM partner by The Leading Hotels of the World in Fall 2023.
For more information visit dailypoint.com.
Nadja Weindl
Director Marketing & Communication
+49 89 1893569-12
