Source: Photo by Håkon Sataøen

FCS Solutions, global leading provider of hospitality technology, announced the significant expansion of its U.S. team, responding to the growing adoption of its all-in-one cloud-based solution - FCS1 - by hotels around the globe.

The addition of four technology leaders, Barbara Angel, Stephanie Berryman, Vanessa Ferraz, and Mandy Armesto, underscore FCS Solutions' commitment to delivering exceptional service and customized solutions to its growing customer base in the United States.

Kevin Denato, Director of Major Accounts at FCS Solutions, emphasized the significance of this expansion, stating, "The addition of experienced professionals in these key regions will significantly enhance our ability to deliver on our commitment to providing clients with the tools and support they need to navigate the technology landscape within the hospitality industry."

This strategic move is a direct response to the surging demand for FCS1, an integrated intuitive solution designed to simplify workflows, automate processes, and optimize operations across various hotel departments, including housekeeping, guest services, maintenance, and more.

With successful adoption in hotels across 22 countries and counting, FCS1 has quickly become the go-to platform for optimizing hotel operations by automating processes. In essence, FCS1 empowers hotels to customize their operations, allowing them to put them on autopilot, with a direct impact on guest satisfaction.

As an increasing number of hotels are recognizing the transformative impact of FCS1, the company is well-positioned to cater to the changing demands of customers in the United States.

Strategically located in key regions, the team brings invaluable expertise, ensuring FCS Solutions helps hotels optimize operational efficiency - while addressing their ongoing challenges.

The new team includes:

  • Barbara Angel: A seasoned hotelier with experience in hospitality and sales, Barbara is based in Orlando, Florida and is responsible for the Southeast region. Given her experience with hotels, and her entrepreneurial venture, Barbara advocates for the importance of technology in everyday operations.
  • Stephanie Berryman: Based in Chicago, Illinois, and handling the Midwest, Stephanie has a wealth of sales expertise across diverse industries such as healthcare, education, and most recently with American Express. Her track record is marked by her contribution to the digitization of operations across a large spectrum of industries.
  • Vanessa Ferraz: Vanessa is based in Dallas, Texas and is managing the Southwest region. Armed rich across key industries in the US, Vanessa has navigated diverse sales roles, leaving an indelible mark by building strong relationships, focusing on the needs of the organizations.
  • Mandy Armesto: Mandy is based in Southern California, and oversees the hotels on the West Coast, with a focus on Los Angeles and Las Vegas where FCS Solutions have a long-standing relationship with major Casinos.

The company's continued commitment to innovation, coupled with a customer-centric philosophy positions FCS Solutions as a market leader in the hospitality technology space. Its recent rebranding reflects this commitment, showcasing FCS Solutions as a bridge that builds innovative technology solutions through close collaboration with customers.

To explore FCS Solutions and its offerings, visit the links below:

About FCS Solutions

FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries.

Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS' hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance.

FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API - allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively.

Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry. For more information, visit www.fcshub.com.

FCS Marketing and Communications