LOS ANGELES, Calif. – Springboard Hospitality, a leading hospitality management company with 48 independent and branded properties in 14 states throughout the U.S., announces the promotion of four dedicated team members to general manager positions across each of its West Hollywood properties: Chance Reno at Hotel Ziggy, Desiree Gardea at Chamberlain West Hollywood(which wasrecently awarded a Michelin Key), Karla Roque at Le Parc at Melrose, and Tim Erkelens-Probst at Montrose at Beverly Hills. These internal promotions highlight Springboard Hospitality’s commitment to fostering talent from within and building a stronger brand through leadership development.

We are thrilled to promote four of our very own to general manager roles. Each of them has demonstrated exceptional dedication and leadership within our organization, and I am confident they will continue to drive excellence and innovation at their respective properties. These promotions are a testament to our belief in nurturing talent from within and our commitment to providing growth opportunities for our team members. Ben Rafter, chief executive officer of Springboard Hospitality

The promotions reflect Springboard Hospitality’s strategic focus on leveraging internal expertise to enhance guest experiences and operational efficiency across its diverse portfolio. The newly appointed general managers offer a wealth of experience, and a deep understanding of the company’s core values and mission.

The West Hollywood Hotel Collection, featuring four boutique properties located in the vibrant neighborhoods of West Hollywood and Beverly Hills, caters to all types of travelers. Each hotel offers a distinctive experience ranging from apartment-sized suites to diverse dining options, rooftop pools, tennis and pickleball courts, and stunning city views ensuring a unique and memorable stay in one of Los Angeles' most cherished areas. As the center of the music scene on West Hollywood’s Sunset Strip, Hotel Ziggy features a lineup of lively weekend pool parties featuring some of Los Angeles greatest DJs, in addition to live performances in their music lounge.

For more information about Springboard Hospitality, please visit www.springboardhospitality.com, and follow on Facebook, Instagram, and LinkedIn. 

About Springboard Hospitality

Springboard Hospitality is a premier third-party hotel management company, dedicated to transforming people, properties, and communities. Currently operating 48 hotels and resorts across 14 states, Springboard is a leader in managing localized and customized boutique lifestyle hotels in urban and resort markets. Led by technology entrepreneur Ben Rafter, Springboard specializes in creating customizable management and quantifiable returns on investment while working directly with owners. The company offers a full spectrum of hotel services with expertise in operations, capital planning, marketing, revenue management, sales and human resources. The nimble team at Springboard Hospitality offers a personalized and hands-on approach to day-to-day management and is committed to going above and beyond with high-touch service in every aspect of its operations, from its interactions with guests to its relationships with owners. For more information, please visit www.springboardhospitality.com.