ATLANTA, Georgia, United States, August 7, 2024 – Shiji, the global leader in hospitality technology, is thrilled to announce the seamless integration of its Infrasys Cloud POS with Wi-Q, a leading mobile ordering platform for the hospitality industry. The integration facilitates a smooth and unified experience for both guests and hotel operators, significantly simplifying the ordering process and optimizing menu management.

With the robust open API capability that Infrasys Cloud POS offers, this integration lets guests easily place orders from their own devices, giving them greater control and flexibility while reducing reliance on staff assistance. Orders are seamlessly transmitted to the kitchen through Infrasys Cloud POS, guaranteeing accuracy, reducing wait times, and providing an improved experience for guests. A standout feature of this integration is the real-time menu syncing capability, which allows hoteliers to update and manage their menus in one place effortlessly, ensuring that guests always see the most current offerings, enhancing their dining experience. Additionally, the 'charge to room or PMS' functionality streamlines operations by automatically syncing guest orders to the PMS, eliminating the need for manual input by staff and reducing the risk of errors.

Brian Garvan, Director of Partnerships and Product Integrations at Shiji, expressed enthusiasm for the partnership, highlighting its potential to drive additional revenue and optimize resources for hotels of all sizes. "This integration perfectly aligns with our mission to collaborate with cutting-edge platforms, enhancing the experience for both hoteliers and their guests. By leveraging this innovative technology, we can provide hoteliers with the tools they need to streamline operations, improve guest satisfaction, and ultimately increase their profitability. We are thrilled to introduce this solution to hotels across the globe."

“We are delighted to announce our partnership with Shiji, integrating wi-Q's mobile ordering platform with Shiji's Infrasys Cloud POS. This collaboration represents a significant step forward in our mission to enhance the guest experience and streamline operations for hoteliers,” said Patience Tucker, Chief Executive Officer at Wi-Q. “The seamless integration between wi-Q and Infrasys Cloud POS offers an unparalleled level of convenience and efficiency. Guests can now effortlessly place orders from their own devices, providing them with greater control and flexibility while reducing the reliance on staff. The real-time menu syncing feature ensures that guests always have access to the most up-to-date offerings, enriching their dining experience. This partnership brings together the strengths of both platforms, providing a unified solution that drives additional revenue and optimizes resources, and aligns perfectly with our vision and enhances our ability to deliver exceptional service to our existing and new clients."

The integration of Wi-Q Mobile Ordering with Infrasys Cloud POS is now available globally, promising unparalleled convenience, efficiency, and guest satisfaction. This integration adds to the mobile ordering options that are already available with Shiji’s POS, confirming Infrasys Cloud POS’s position as one of the most versatile and effective global cloud POS options in the hotel industry.

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About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com

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About wi-Q Technologies

wi-Q Technologies stands as a global premier provider of cloud-based digital ordering solutions for the hospitality industry. Established in 2014 with a vision to revolutionise the guest experience and enhance operational efficiency within hotels and restaurants, wi-Q offers a comprehensive suite of guest engagement software. wi-Q’s digital ordering solutions empower customers with the convenience of ordering and paying for hospitality services directly through their own devices.

Trusted by many world-renowned enterprise brands across 55+ countries, wi-Q delivers scalable and future-proof digital solutions catered to hospitality businesses of all sizes. With a commitment to continuous innovation in the hospitality technology landscape, wi-Q’s mission is to unify all systems to create a single interconnected ecosystem that streamlines operations, enhances revenue streams, and improves customer satisfaction.

Designed to meet the dynamic needs of the hospitality industry, wi-Q’s award-winning tech stack features a fully integrated mobile ordering solution with customisable branding, a self-service kiosk mode tailored to accommodate high order frequencies, and an advanced order management system that seamlessly aggregates multiple delivery partners within the food and beverage sector, eliminating the need for third-party software.

Join wi-Q in redefining the future of hospitality.

https://www.wi-q.com/

https://www.linkedin.com/company/wi-q/

Gabriella Alverio Albors
Marketing Manager, AMER

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