The ESG Framework for Tourism Businesses, developed by UN Tourism in collaboration with the University of Oxford SDG Impact Lab, is aimed at helping enterprises across the sector measure and report their sustainability efforts and impacts more consistently and reliably. With this new agreement, UN Tourism will work alongside the Alliance to test the Framework, refine its indicators and relevant tools, and foster stakeholder engagement.

The ESG Framework for Tourism Businesses is set to transform the tourism sector by establishing harmonised and essential standards for companies to assess and report their sustainability efforts. The collaboration between UN Tourism and the World Sustainable Hospitality Alliance highlights how commitment and strategic partnerships can drive alignment and significant progress in ESG. UN Tourism Executive Director Zoritsa Urosevic
Collaborating with UN Tourism on the development of a harmonised ESG Framework represents a significant milestone for the global tourism industry. This partnership not only underscores our commitment to sustainability but also highlights the collective power of our industry to drive meaningful change. By establishing standardised metrics and fostering greater alignment between the private and public sectors, we are paving the way for a more sustainable and resilient future for tourism worldwide. Glenn Mandziuk, Chief Executive Officer of the World Sustainable Hospitality Alliance

Partners leverage fields of expertise

The partnership comes as tourism businesses face increasing pressure to disclose their ESG actions and impacts. The ESG Framework for Tourism Businesses is rooted in the Statistical Framework for Measuring the Sustainability of Tourism (SF-MST), endorsed by the UN Statistical Commission with unanimous support from all 193 UN Member States, and strives to bring greater and much-needed alignment between private and public sector data.

Alongside this, the Alliance's Net Positive Hospitality Pathway and Framework is designed to harmonise metrics and key performance indicators (KPIs), develop standards, and streamline reporting within the hospitality industry.

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About UN Tourism

The World Tourism Organization (UN Tourism) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism.

As the leading international organization in the field of tourism, UN Tourism promotes tourism as a driver of economic growth, inclusive development and environmental sustainability and offers leadership and support to the sector in advancing knowledge and tourism policies worldwide.

Our Priorities

Mainstreaming tourism in the global agenda: Advocating the value of tourism as a driver of socio-economic growth and development, its inclusion as a priority in national and international policies and the need to create a level playing field for the sector to develop and prosper.

Promoting sustainable tourism development: Supporting sustainable tourism policies and practices: policies which make optimal use of environmental resources, respect the socio-cultural authenticity of host communities and provide socio-economic benefits for all.

Fostering knowledge, education and capacity building: Supporting countries to assess and address their needs in education and training, as well as providing networks for knowledge creation and exchange.

Improving tourism competitiveness: Improving UN Tourism Members' competitiveness through knowledge creation and exchange, human resources development and the promotion of excellence in areas such as policy planning, statistics and market trends, sustainable tourism development, marketing and promotion, product development and risk and crisis management.

Advancing tourism's contribution to poverty reduction and development: Maximizing the contribution of tourism to poverty reduction and achieving the SDGs by making tourism work as a tool for development and promoting the inclusion of tourism in the development agenda.

Building partnerships: Engaging with the private sector, regional and local tourism organizations, academia and research institutions, civil society and the UN system to build a more sustainable, responsible and competitive tourism sector.

Our Structure

Members: An intergovernmental organization, UN Tourism has 160 Member States, 6 Associate Members, 2 Observers and over 500 Affiliate Members.

Organs: The General Assembly is the supreme organ of the Organization. The Executive Council take all measures, in consultation with the Secretary-General, for the implementation of the decisions and recommendations of the General Assembly and reports to the Assembly.

Secretariat: UN Tourism headquarters are based in Madrid, Spain. The Secretariat is led by the Secretary-General and organized into departments covering issues such as sustainability, education, tourism trends and marketing, sustainable development, statistics and the Tourism Satellite Account (TSA), destination management, ethics and risk and crisis management. The Technical Cooperation and Silk Road Department carries out development projects in over 100 countries worldwide, while the Regional Departments for Africa, the Americas, Asia and the Pacific, Europe and the Middle East serve as the link between UN Tourism and its 160 Member States. The Affiliate Members Department represents UN Tourism's 500 plus Affiliate members.

UN Tourism Communications Department
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UN Tourism