The Hospitality Show (The Show), the industry’s leading technology and operations event produced by Questex and The American Hotel & Lodging Association (AHLA), has revealed new highlights that have been confirmed for the 2024 program.

The Show will feature three distinctive keynote sessions from industry heavy hitters:

  • On Monday, Oct. 28, famed chef, author, educator, and humanitarian José Andrés will lead a presentation titled, “Changing the World Through the Power of Food.”
  • On Tuesday, Oct. 29, author and franchise expert, Scott Greenberg will discuss the game-changing steps to elevate franchise operations in his keynote session, followed by a fireside chat with President & CEO of Wyndham Hotels & Resorts, Geoff Ballotti.
  • NEW SPEAKERS! On Wednesday, Oct. 30, NFL reporter and TV personality Erin Andrews will moderate a session titled “Creative Collaboration: The Ultimate Immersive Guest Experience.” Andrews will be joined by Jonathan Tisch, Executive Chairman of Loews Hotels & Co and Co-Owner of The New York Giants, and Mark Woodbury, Chairman and CEO of Universal Destinations & Experiences. Together, they will explore how storytelling drives development, turning imaginative concepts from books and films into immersive guest experiences.

Directly following the keynote session on Oct. 30, Andrews will have a conversation with President of the AHLA Foundation, Anna Blue, for a ForWard Segment. Andrews will discuss her career in the competitive world of sports broadcasting and her life as an entrepreneur with the launch of her clothing line, WEAR.

The Show has also announced the programing for this year’s Solutions Stage, which offers a selection of focused breakout sessions in a more interactive and intimate setting. This stage will feature pressing issues across niche hospitality business functions including ownership, operations management, technology integration and strategic procurement. Solutions Stage highlights include:

  • In the “Smart Growth: Strategic Hotel Development” session on Oct. 29, a panel of experts will explore how strategic decisions in hotel development can drive profitability and gain insights into the latest trends and best practices.
  • Also on Oct. 29, attendees will learn about how technology can free up employees to better serve guests in a session titled, “Bold Tech for Boutique Success: Enhancing the Guest Experience.”
  • In the “Creative Ways to Build and Strengthen Today’s Hospitality Workforce” happening on Oct. 30, industry leaders will discuss the many pathways for recruiting and retaining workers.

New to 2024, The Show is pleased to present programing specifically geared towards hotel owners. Owners’ programming at the show will feature:

  • The Owners Lounge: A private area in the Expo for owners to enjoy complimentary lunches, coffee and a conversation with fellow owners.
  • Lenders Alley: A dedicated space in the Expo to meet with lending partners.
  • The Owners VIP Reception, available by invitation only: A special event for owners to connect 1:1 with other owners.

For owners seeking more information about attending these events and activations, please contact Minmin Wong at [email protected].

The Show will be held in San Antonio, Texas, Oct. 28-30, 2024, at the Henry B. González Convention Center. For more information and to register, visit www.thehospitalityshow.com. For program updates, sign up to receive The Hospitality Show newsletter and follow on Facebook, Instagram, LinkedIn, and X.

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