STAY announces the launch of STAY Academy, a comprehensive training platform designed to provide hotel professionals with certified courses that enhance their skills and improve guest experiences.

Tailored for hotel chains, resorts, and independent hotels, STAY Academy offers courses focusing on maximizing the use of the STAY Guest Experience OS, enhancing teamwork, and ensuring effective operations.

The first certification, "Main Features Expert," is now available. It provides training on STAY’s essential features. Participants will benefit from free, unlimited access to all courses, allowing them to learn at their own pace.

As a leading guest experience platform in the hotel technology industry, STAY serves top chains such as Radisson Hotels, Barceló Hotels, Minor Hotels, Palladium Hotels, and Viva Wyndham. Currently, STAY is utilized by over 1,400 hotels across 70 countries.

Hotels utilizing STAY enable guests to connect live with staff through chat, receive timely alerts and notifications about relevant information and promotions, or easily access all hotel services and schedules via their smartphones, among many other features.

With just a few taps, guests can effortlessly book tables or order room service. They can also schedule spa treatments, provide instant feedback to staff, and communicate directly with hotel personnel without needing landlines—many hotels are even removing traditional telephones thanks to STAY’s capabilities.

The platform continuously evolves to introduce new features that enhance hotel efficiency and improve guest satisfaction. This leads to reduced wait times, increased revenue, and higher operational efficiency.

Recognizing the significant impact on hotels, staff, and guests, developing an online training platform was crucial in an industry with high turnover. STAY Academy aims to streamline operations and foster collaboration among hotel teams, serving as a valuable resource for those looking to improve their proficiency with the STAY Guest Experience OS.

With a user-friendly Content Management System (CMS) and robust integration capabilities, the STAY Guest Experience OS optimizes staff operations, increases revenue, and provides valuable analytics to improve internal processes. 

About STAY

STAY is a powerful Guest Experience Operating System trusted by over 1,300 properties worldwide, enabling hotels to create a fully customizable, branded app. The app provides guests with seamless access to services, from food and beverage orders to spa bookings and local activity recommendations, all from their smartphones.

STAY streamlines operations by integrating with existing systems and enhancing task management, communication, and guest request handling. Features like upselling and real-time feedback also help boost revenue and improve service quality.

More information at www.stay-app.com.

Oier Fano Dadebat
PR & Content Marketing Manager