Source: Accor
Source: Accor

Accor, Australia and New Zealand’s largest hotel operator, has been crowned Accommodation Chain of the Year for the third consecutive year at the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, held on Friday 29 November at ICC Sydney.

The Accommodation Chain of the Year category is one of the industry’s most prestigious accolades, voted exclusively by the heads of hotel groups across Australia, New Zealand and the South Pacific, recognising outstanding leadership and excellence in hospitality.

Accor Pacific Chief Operating Officer PM&E, Adrian Williams, accepted the award on behalf of the team and said:

To receive this award is a tremendous honour and a reflection of the exceptional talent and commitment of our people at Accor. We love what we do, and this recognition is not only a testament to the respect our industry peers have for us but also highlights the privilege we have in working alongside our owners and partners, whose trust and collaboration are key to our continued success. We are deeply humbled by this acknowledgment.

Along with this major award, Accor celebrated further success on the night with a remarkable 12 additional wins, recognising its properties, team members and initiatives.

Accor’s commitment to sustainability was celebrated with the Environmental Program award for its sustainable tourism certification program across the Pacific region.

It was also a triumphant night for Accor’s many property award winners:

  • Sofitel Queenstown Hotel and Spa was named New Zealand Hotel of the year.
  • Hotel Morris Sydney – Handwritten Collection was a joint winner in the Midscale Hotel category.
  • Novotel Wollongong Northbeach was recognised as a joint winner in the Meetings & Conferencing Property category.
  • Hardy’s Verandah Restaurant at Mount Lofty House won Hotel Restaurant.
  • Sofitel Sydney Darling Harbour shared the title of Tech Hotel of the year.

The following team members were honoured for their exceptional contributions:

  • Accor Pacific Talent & Culture Executive, Georgia Mayne, was celebrated as one of the industry’s Rising Stars for 2024.
  • Juin an Lin from Pullman Sydney Olympic Park and Cameron Tabe from The Playford Adelaide – MGallery jointly won Hotel Chef of the year.
  • Brian Hansen from Pullman Sydney Hyde Park was named Front Office Associate of the Year.
  • Daniele Campo from The Porter House Hotel Sydney – MGallery took home the award for Food and Beverage Associate of the year.
  • Bethany Flynn from Fairmont Resort Blue Mountains – MGallery Collection won the Human Resources Associate category.

Earlier in the month, New Zealand and the South Pacific’s leading properties and people were recognised at the inaugural HM Awards Aotearoa-Pacific gala ceremony. Accor’s winners included:

  • Novotel Hamilton Tainui was named the New Zealand Regional Property of the year.
  • Te Arikinui Pullman Auckland Airport won the New Zealand Upscale Hotel category.
  • Sofitel Fiji Resort and Spa was awarded Fijian Luxury Resort of the year.
  • Sofitel Fiji Resort and Spa’s diamond jubilee campaign took out the Marketing Campaign category.
  • Alice Parimbelli from ibis Wellington jointly won the Food and Beverage Associate award.
  • Genny Kim from Mövenpick Hotel Auckland was named a joint winner of the Human Resources Associate award.
  • Brooke Jolly from Sofitel Fiji Resort and Spa, and Claire Simpson from Hotel St Moritz Queenstown - MGallery Collection were both named Front Office Associate of the year.
  • Rahul Pereira from Accor Managed CP Hotels New Zealand co-won the Revenue Management Associate category.
  • Amanda Miyagusuku from Novotel Queenstown Lakeside was celebrated as one of New Zealand’s Rising Stars.
It is an absolute honour to see Sofitel and MGallery recognised for their outstanding achievements at this year’s HM Awards. These accolades reflect the exceptional dedication and innovations of our teams and I couldn’t be prouder of their accomplishments. Accor Pacific Vice President Operations – Sofitel, MGallery & Emblems, David Fraser

From luxury to economy, Accor operates 19 international brands and over 400 hotels across Australia, New Zealand, Fiji and French Polynesia, such as Sofitel, MGallery, Art Series, Pullman, Swissôtel, Mövenpick, Grand Mercure, Peppers, The Sebel, Mantra, Handwritten Collection, Novotel, TRIBE, Mercure, BreakFree, ibis, ibis Styles and ibis budget, as well as Ennismore’s SO/. Visit ALL.com

About Accor, a world-leading hospitality group

Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,600 hotels and resorts, 10,000 bars & restaurants, wellness facilities and flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing around 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. ALL, the booking platform and loyalty program embodies the Accor promise during and beyond the hotel stay and gives its members access to unique experiences. Accor is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity, and inclusivity. Accor's mission is reflected in the Group's purpose: Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care. Founded in 1967, Accor SA is headquartered in France. Included in the CAC 40 index, the Group is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit group.accor.com or follow us on X, Facebook, LinkedIn, Instagram and TikTok.

Naomi Hammond
Communications Manager - Pacific
+61(0) 434 738 380
Accor