Preserving local communities and fostering meaningful connections are central to the Group. By cultivating strong relationships with local stakeholders, integrating Heartists® and aligning our operations with the unique needs and challenges of each community, we promote more responsible travel practices. This approach encourages our guests to experience a deeper, more authentic connection to the destinations they visit. For our team members, these efforts create opportunities to contribute positively to their own communities, often in partnership with organizations attuned to local needs, giving greater meaning to their daily work.

Our dedication to community engagement and enrichment is reflected in our diverse portfolio of hotels that are deeply embedded in their surroundings, along with a suite of inspiring initiatives designed to uplift those who need it most. Discover one hotel making a difference:

Explore how Pullman Paris Montparnasse is Making a Difference through Local Engagement

The Parisian flagship hotel, spanning 32 floors, reopened in 2021 after a major renovation. But even before its doors opened, the team was already deeply engaged with the local community. The team’s efforts to clean up a nearby Emmaus shelter sparked an enduring commitment to giving back.

Since opening, one of the hotel’s housekeepers recognized the potential in lost and found items and encouraged the team to create a partnership with Yachad, a local organization supporting those in need. The hotel now donates furniture, food and prizes to fundraise for vacations for underprivileged families. To date, contributions for the Yachad and Emmaüs associations include 15 boxes of clothing, 350 small pieces of furniture, and approximately 50 large-sized food products.

Located in the same neighborhood as Necker Hospital, a renowned children’s hospital, the hotel provides up to five rooms daily at cost price for families facing medical or financial hardships, with 246 nights reserved in 2024, allowing for the accommodation of over 330 people.

The team’s spirit of generosity extends into the holiday season as well. This year, they worked with local organizations to provide a Christmas meal for those in need at the local city hall.

All of this is part of the hotel's long-term strategy, which includes developing even stronger ties with the local community by deepening existing partnerships, particularly with Emmaüs Solidarité (donations, skills sponsorship, solidarity operations, etc.), providing free convention spaces for local associations (already in place since the opening in 2021), as well as holding open house days for neighborhood residents to help them discover the hotel and offer free activities for young and old alike.

These initiatives inspire the team and encourage visiting guests to explore the area in a more responsible manner, fostering a shared commitment to community support.

About Accor, a world-leading hospitality group

Accor is a world leading hospitality group offering experiences across more than 110 countries, with over 5,600 properties, 10,000 food & beverage venues, wellness facilities or flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing more than 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. Accor is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity, and inclusivity. Founded in 1967, Accor SA is headquartered in France and publicly listed on Euronext Paris (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit group.accor.com or follow us on X, Facebook, LinkedIn, Instagram and TikTok.