Les Clefs d’Or USA

Les Clefs d’Or is an exclusive international association of professional hotel concierges. There are over 3,000 members in 39 countries worldwide. Les Clefs d’Or Concierges are distinguished by the golden crossed keys worn on their uniform lapels. They are considered providers of extraordinary service, and consistently achieve high levels of guest satisfaction. Founded in Paris in 1952, Les Clefs d’Or accepted the United States as a member country in 1978. Consistent with the organization’s motto, “In Service through Friendship,” members regularly exchange information with each other to improve their skills, solve problems and expand the number of resources available to assist guests around the world.