Zaplox Guest App

Zaplox Guest App provides everything your hotel needs to deliver the ultimate mobile guest journey with mobile check-in/checkout and mobile keys—in one seamless, custom branded app that is fully integrated with the leading PMS and lock systems.

Mobile check-in

Guests can skip the lines and use the Zaplox app to check-in and complete the guest registration before they arrive at the hotel. With less pressure at the front desk, staff can be relocated to other value-adding tasks.

Keyless room access

The hotel room door is unlocked by activating the mobile key in the phone and holding it against the door lock. Your guests will appreciate the convenience while the waste of plastic room cards is reduced.

Guest communication

Connect with guests before, during, and after their stay via the app. Share important arrival information and personalized offerings, and alert guests when their room is ready for check-in.

Chat support

Enable guests to contact the hotel staff directly via chat to get quick resolutions to their questions.

Checkout & payment

Alert guests ahead of checkout and allow them to use their phone to checkout, review the bill, and finalize the payment.