FX GeM

A complete social distancing and mobile engagement incorporated into one solution that seamlessly integrates with FX Front Desk & POS. This module transforms every touchpoint in the customer journey to a safer contactless point, leveraging the guests own device. Contactless pre-check-ins, Digital signing of registration cards, In-room requests, Contactless menus and order taking options for restaurants, Contactless check-out and Contactless bill settlement are some of the features this solution offers.

Pre-check-in features

• Provides the guest a contact-less capability to provide information before arrival
• Updating guest details per room
• Make advance payment*
• Request room upgrade
• Proof of identity can be uploaded eliminating the need to exchange any kind of document which runs the risk of contamination
• A digital signature feature which decreases chance of contact with any contaminated objects for guests and staff

Check-in features & features during stay

• QR code to complete contact-less check-in
• Mobile key for each room**
• Housekeeping, Room Service, Concierge and Maintenance can be requested from your own device
• Scan the QR code on your table at the restaurant and order as you please with the contact-less menu

Check-out features

• The check-out process can be initiated with just a click of a button
• The bill can be checked, reviewed and finalized digitally, through your own phone
• Bill settlements can be made through the online payment gateways* incorporated into the contact-less solution

*Payment gateway integration, availability and time frame could vary in each geography as per service provider.

** API to be provided by DL provider