Guest Relationship Management

Guest Notifications feature allows you to engage with your guests before, during and after their stay by sending them automated emails.

Engage, convert and retain your guests with scheduled reservation emails, enhance your communications and continue the conversation!

Create your own post booking, pre-arrival, in-house, and post-stay email schedule to:

• Send personalized multi-lingual emails easily.
• Learn more about guests" needs and preferences before they arrive.
• Engage with your guests by offering airport transfers, room upgrades, offers, local activities and recommendations all customized based on the reservation – data and source.
• Incentivize your OTA guests to share their direct contact information so that you maintain the customer data for loyalty.
• Retain your guests to drive revenue and repeat bookings.