Hospitality professionals are uniquely equipped to handle any situation, and Jenny Zhang is no stranger to crisis. She has managed hotels in the United States during 9/11 and the 2008 Financial Crisis. She has managed through SARS, MERS, and H1N1 epidemics and most recently she led the Bellagio by MGM Shanghai team through the COVID-19 pandemic. Learn about the critical decisions and best practices Jenny has employed for her team, her key stakeholders and for her guests during times that require crisis management!泛酒店业的从业者可谓无所不能,而 张瑾女士更是危机中的掌舵人!她成功管理并帮助了酒店渡过美国911事件和2008年金融危机的难关。她曾克服了非典,中东呼吸 综合症和H1N1等大规模流感,现在正带领上海苏宁宝丽嘉酒店团队面对新冠病毒。学习在危机中,张瑾女士对她团队和宾客们采取 的重要措施,您将受益无穷! Follow us on:Website:https://www.inspirehospitality.com.cnLinkedIn: https://www.linkedin.com/company/inspirehospitalityInstagram:@inspirehospitality