Hospitality in Crisis Management | Jenny Zhang, General Manager, Bellagio by MGM Shanghai
Hospitality professionals are uniquely equipped to handle any situation, and Jenny Zhang is no stranger to crisis. She has managed hotels in the United States during 9/11 and the 2008 Financial Crisis. She has managed through SARS, MERS, and H1N1 epidemics and most recently she led the Bellagio by MGM Shanghai team through the COVID-19 pandemic. Learn about the critical decisions and best practices Jenny has employed for her team, her key stakeholders and for her guests during times that require crisis management!泛酒店业的从业者可谓无所不能,而 张瑾女士更是危机中的掌舵人!她成功管理并帮助了酒店渡过美国911事件和2008年金融危机的难关。她曾克服了非典,中东呼吸 综合症和H1N1等大规模流感,现在正带领上海苏宁宝丽嘉酒店团队面对新冠病毒。学习在危机中,张瑾女士对她团队和宾客们采取 的重要措施,您将受益无穷! Follow us on:Website:https://www.inspirehospitality.com.cnLinkedIn: https://www.linkedin.com/company/inspirehospitalityInstagram:@inspirehospitality
