HITEC Rewind: Michael Cohen on AI's Impact on Hospitality with GAIN

In a recent one-on-one interview recorded during the HITEC 2024 event in Charlotte, Hospitality Net's Simone Puorto sat down with Michael Cohen, Managing Partner at Growth Advisors International Network (GAIN). This interview is part of our HITEC 2024 series, where we have engaged with a diverse array of speakers, exhibitors, and visitors to provide in-depth insights into the industry's latest trends and innovations. Cohen shared his perspectives on the evolving role of artificial intelligence (AI) in hospitality, the industry's ongoing labor challenges, and the future of workforce optimization.