In our newest episode of Masters of Hospitality, we join forces with Les Clefs d'Or, Microsoft, and Forbes Travel Guide. We explore the fundamental tips and tricks to mastering service excellence and why the only way to truly get the best ROI from your hotel as a real estate asset is when leaders invest in staff training and technology.

Our featured masters include:
Insight and how to start your service mastery journey from Les Clefs d'Or members Colin Toomey, Renata Cury Farha, Toru Machida, Jeanne Mills, Leigh Anne Dolecki, and Michelle Exharos.

Technology and staff investment insights from top industry leaders like Stuart Greif, Shane O'Flaherty, and Alliants Tristan Gadsby.

Discover how the heartbeat of hospitality lies not in the bricks and mortar, but in the talented individuals who create unforgettable guest experiences.

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