Personalize guest communication to drive incremental revenue using CRM & upselling
Technology is taking the lead in helping hotels recover from the COVID-19 pandemic. Video, streaming services, contactless technology, and other digital connection tools play a huge part in enhancing the guest experience. With all this technology at our fingertips, it's essential that hotels find the right technologies to integrate at every guest touchpoint.
Join our webinar with Chetan Patel, Vice President of Digital & CRM at Onyx Hospitality Group and Erik Tengen, Co-Founder at Oaky, as they discuss the importance of delivering an unforgettable guest experience and how hotels can leverage technology throughout that journey.
What you'll learn:
- Current hospitality landscape
- Power of personalized guest experiences
- Benefits of a hotel technology integration
- How upselling enhances the guest experience and drives incremental revenue
- How upselling tools can drive demand as travel starts to rebound
Register now to learn more about how Onyx Hospitality Group is leveraging their latest technology integration to delivery a memorable experience for all their guests.
This webinar will be recorded and for all those who cannot attend, a recording will be sent to their inbox following the event.