Revenue Management meets Customer Service

The old stereotype of revenue managers being nerds, hiding away in their offices behind spreadsheets is long overhauled. Today's revenue managers need to look far beyond the traditional scope of revenue management to ensure the success of their hotel. By utilizing guest data they are able to not only improve the level of service but also boost revenue.

The Revenuemanager Summit Series are co-produced in collaboration with FunnelTV The Traveltech Channel.