Mission-Critical Leadership Behaviors for Growing a Successful Hotel Sales Team

With nearly 20 years in hospitality sales, I’ve had the pleasure of working alongside many talented leaders, teams, and clients. If there’s one lesson I’ve learned along the way, it’s this: creating an environment where employees can thrive is param...

Theresa Ellsworth

Vice President of Sales, Regional Accounts

Sertifi

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Franchise

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Property Technology

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Boutique & Lifestyle

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Management Companies

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Opinion

How new Mews funding will shape hospitality’s future

As the hospitality industry undergoes a significant period of transformation, we’re thrilled to announce that we’ve raised an additional $110m of funding, led by existing investor Kinnevik, alongside Revaia, Goldman Sachs Asset Management, Notion Ca...

Tom Brown

Senior Copywriter at Mews

Mews

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Property Technology

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Innovation

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Opinion

The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades

If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrou...

Andrew Rubinacci

Chief Advisory Officer of FLYR for Hospitality

FLYR (formerly Pace Revenue)

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Property Technology

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Revenue Management

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Chatbots, Robotics & AI

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Opinion

Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity. With a range of astute viewpoints...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hospitality Net

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Information Technology

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Property Technology

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Chatbots, Robotics & AI

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Opinion

Streamline Hotel Budgeting: Why Hoteliers Should Adopt Budgeting Software Now

Effective financial management is paramount for the success of a hotel business. One of the critical aspects of financial management is budgeting, a process that traditionally involves significant time, effort, and coordination among various departm...

Jason Q. Freed

Hospitality Data Evangelist

Otelier (formerly myDigitalOffice)

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Property Technology

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Management Companies

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Finance & Accounting

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Asset Management

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Opinion

Revolutionizing the Guest Journey: Inspiration

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that aligns with the hospitality provider’s ...

Gregg Hopkins

Founder & President of Get Hoppy Consulting

Get Hoppy Consulting

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Property Technology

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Guestroom Technology

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Opinion

Keeping Hospitality Human: The Importance of a Personal Touch in Hotel Technology Management

As renowned author Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This sentiment is at the core of what most hoteliers strive to achieve for guests du...

Jill Wilder

President, Aptech Computer Systems Inc

Aptech

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Property Technology

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Finance & Accounting

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Opinion

Hotel Sustainability: Top Ways to Integrate Eco-Friendly Practices at Your Hotel

The hospitality industry has a significant impact on the environment, from extensive water and energy usage to waste production. However, the growing awareness of environmental issues has led many consumers to prefer businesses that commit to sustai...

Heather Apse

Content Specialist

Tripleseat

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Environment & Sustainability

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Property Technology

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Corporate Social Responsibility (CSR)

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Opinion

5 Reasons to Celebrate Your Night Auditor on May 18

On May 18, Otelier is once again asking hotel leaders to come together to shine a spotlight on the dedicated overnight crews that keep our establishments running seamlessly through the night. We have several ways you can recognize their hard work th...

Jason Q. Freed

Hospitality Data Evangelist

Otelier (formerly myDigitalOffice)

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Property Technology

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Management Companies

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Finance & Accounting

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Asset Management

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Opinion

Wherever You Go, There Is Artificial Intelligence

It’s a daily occurrence to see mentions of Artificial Intelligence (AI) throughout multiple industries, including the hotel space. And why not? AI systems can effortlessly perform tasks associated with the cognitive functions of humans, and rather t...

Klaus Kohlmayr

Chief Evangelist and Development Officer, IDeaS

IDeaS

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Property Technology

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Revenue Management

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Chatbots, Robotics & AI

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