DO'S & DON'TS in Direct Bookings
Of all the hotel marketing strategies used by successful hoteliers, there’s one approach that impacts almost every key performance indicator (KPI) that matters for hotels. Whether you’re looking to boost revenue per available room (RevPAR), increase guest loyalty and repeat bookings, decrease your gross operating profit per available room (GOPPAR) or improve website and booking engine conversion rates, a strategy to drive direct bookings will impact all of these metrics.
Hotels typically pay Online Travel Agencies (OTAs) a commission rate that can range from 15% to 30% per booking, but the exact rate will vary based on the specific OTA and the hotel's size, location, and the volume of bookings. The more bookings a hotelier can shift to direct, the more revenue and profit they’ll drive for the business.
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