All Latest News Filter Podcast How Hotels Elevate Direct Sales and Personalisation As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto to discuss the evolution of direct sales, pe... Shiji Group More in this category Sales & Marketing More like this Podcast Navigate AI with authenticity and preserve the human touch In this week’s episode of the Hotel Moment podcast, Evan Crawford, Vice President of Marketing a Pyramid Global Hospitality, joins Karen Stephens, Revinate CMO, to advocate for the use of AI in marketing and analytics, but with some stipulations. Ev... Revinate, Inc. More in this category Chatbots, Robotics & AI More like this Podcast Industry experts predict key hospitality trends for 2025 In this week’s episode of the Hotel Moment podcast, we’re unveiling the trends that some of the industry’s sharpest minds believe will transform hospitality in 2025. Revinate, Inc. More in this category Lodging Industry More like this Podcast Hospitality Financial Leadership Podcast: FTARW - The Secret Formula for Creating Financial Leadership in Your Hotel and Career To get your department managers to play ball with their numbers in your hotel, you need a system they can follow, a sort of roadmap they can use to stay on track every month. Teach them this, and you will have an engaged team that buys into playing ... David Lund More in this category Finance & Accounting More like this Podcast Human Touch and Technology: Discussing Hospitality Communication and Experiences Hospitality brands must shift from sterile presentations of features to narrative-driven engagements that address guests’ pain points and build emotional connections. Florencia Cueto Pedrotti, Director of Global Engagement & Sales Enablement at Shij... Shiji Group More in this category Information TechnologyMore in this category Guest Experience More like this Podcast Recapping Black Friday, the guest experience, and “Dis-loyalty” In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Revinate, Inc. More in this category Sales & Marketing More like this Podcast Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making the world more inclusive. The discussion explored Ilunion’s dedica... Shiji Group More in this category Environment & SustainabilityMore in this category Information TechnologyMore in this category DiversityMore in this category Innovation More like this Podcast Stop losing loyal guests and take control of the guest journey. In this week’s episode of the Hotel Moment podcast, Marc Winchell, Corporate CRM at Pacific Hospitality Group, joins Karen Stephens, Revinate CMO, with a compelling call to action for hoteliers to focus on generating direct business if they want to ... Revinate, Inc. More in this category CRM & Loyalty More like this Podcast Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Mi... Pertlink Limited More in this category Property TechnologyMore in this category Hotelschools | UniversitiesMore in this category Chatbots, Robotics & AI More like this Podcast Women adapt technology to be hospitality’s problem-solvers In this week’s episode of the Hotel Moment podcast, Emily Goldfischer, Founder and Editor-in-Chief of hertelier, joins podcast host and Revinate CMO Karen Stephens to bring women’s influence in hospitality, especially hospitality technology, to the ... Revinate, Inc. More in this category Information TechnologyMore in this category Lodging Industry More like this The Hotel Yearbook Technology 2024 Entering the Everything-Data Decade Download Your content on Hospitality Net? Hospitality Net membership explained
Podcast How Hotels Elevate Direct Sales and Personalisation As digital transformation drives the hospitality industry, direct bookings have become a key battleground for hotels. Juanjo Rodríguez, founder and CEO of The Hotels Network, sat down with Florencia Cueto to discuss the evolution of direct sales, pe... Shiji Group More in this category Sales & Marketing More like this
Podcast Navigate AI with authenticity and preserve the human touch In this week’s episode of the Hotel Moment podcast, Evan Crawford, Vice President of Marketing a Pyramid Global Hospitality, joins Karen Stephens, Revinate CMO, to advocate for the use of AI in marketing and analytics, but with some stipulations. Ev... Revinate, Inc. More in this category Chatbots, Robotics & AI More like this
Podcast Industry experts predict key hospitality trends for 2025 In this week’s episode of the Hotel Moment podcast, we’re unveiling the trends that some of the industry’s sharpest minds believe will transform hospitality in 2025. Revinate, Inc. More in this category Lodging Industry More like this
Podcast Hospitality Financial Leadership Podcast: FTARW - The Secret Formula for Creating Financial Leadership in Your Hotel and Career To get your department managers to play ball with their numbers in your hotel, you need a system they can follow, a sort of roadmap they can use to stay on track every month. Teach them this, and you will have an engaged team that buys into playing ... David Lund More in this category Finance & Accounting More like this
Podcast Human Touch and Technology: Discussing Hospitality Communication and Experiences Hospitality brands must shift from sterile presentations of features to narrative-driven engagements that address guests’ pain points and build emotional connections. Florencia Cueto Pedrotti, Director of Global Engagement & Sales Enablement at Shij... Shiji Group More in this category Information TechnologyMore in this category Guest Experience More like this
Podcast Recapping Black Friday, the guest experience, and “Dis-loyalty” In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Revinate, Inc. More in this category Sales & Marketing More like this
Podcast Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making the world more inclusive. The discussion explored Ilunion’s dedica... Shiji Group More in this category Environment & SustainabilityMore in this category Information TechnologyMore in this category DiversityMore in this category Innovation More like this
Podcast Stop losing loyal guests and take control of the guest journey. In this week’s episode of the Hotel Moment podcast, Marc Winchell, Corporate CRM at Pacific Hospitality Group, joins Karen Stephens, Revinate CMO, with a compelling call to action for hoteliers to focus on generating direct business if they want to ... Revinate, Inc. More in this category CRM & Loyalty More like this
Podcast Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Mi... Pertlink Limited More in this category Property TechnologyMore in this category Hotelschools | UniversitiesMore in this category Chatbots, Robotics & AI More like this
Podcast Women adapt technology to be hospitality’s problem-solvers In this week’s episode of the Hotel Moment podcast, Emily Goldfischer, Founder and Editor-in-Chief of hertelier, joins podcast host and Revinate CMO Karen Stephens to bring women’s influence in hospitality, especially hospitality technology, to the ... Revinate, Inc. More in this category Information TechnologyMore in this category Lodging Industry More like this