All Latest News Filter Podcast Human Touch and Technology: Discussing Hospitality Communication and Experiences Hospitality brands must shift from sterile presentations of features to narrative-driven engagements that address guests’ pain points and build emotional connections. Florencia Cueto Pedrotti, Director of Global Engagement & Sales Enablement at Shij... Shiji Group More in this category Information TechnologyMore in this category Guest Experience More like this Podcast Recapping Black Friday, the guest experience, and “Dis-loyalty” In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Revinate, Inc. More in this category Sales & Marketing More like this Podcast Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making the world more inclusive. The discussion explored Ilunion’s dedica... Shiji Group More in this category Environment & SustainabilityMore in this category Information TechnologyMore in this category DiversityMore in this category Innovation More like this Podcast Stop losing loyal guests and take control of the guest journey. In this week’s episode of the Hotel Moment podcast, Marc Winchell, Corporate CRM at Pacific Hospitality Group, joins Karen Stephens, Revinate CMO, with a compelling call to action for hoteliers to focus on generating direct business if they want to ... Revinate, Inc. More in this category CRM & Loyalty More like this Podcast Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Mi... Pertlink Limited More in this category Property TechnologyMore in this category Hotelschools | UniversitiesMore in this category Chatbots, Robotics & AI More like this Podcast Women adapt technology to be hospitality’s problem-solvers In this week’s episode of the Hotel Moment podcast, Emily Goldfischer, Founder and Editor-in-Chief of hertelier, joins podcast host and Revinate CMO Karen Stephens to bring women’s influence in hospitality, especially hospitality technology, to the ... Revinate, Inc. More in this category Information TechnologyMore in this category Lodging Industry More like this Podcast The difference decision intelligence makes In this week’s episode of the Hotel Moment podcast, Bryson Koehler, Revinate CEO, guest hosts to interview Jeff Jonas, Founder, CEO, and Chief Scientist of Senzing. Jeff paints two pictures — one in which hoteliers practice responsible data manageme... Revinate, Inc. More in this category Information TechnologyMore in this category Big Data More like this Podcast Friction to Flow – Payment Innovations in Hospitality The payment process is an often overlooked element crucial to guest satisfaction. I had the pleasure of hosting Dafna Martín, Senior Sales Manager at Adyen, to discuss the intricacies of payments in the hospitality sector. Together, we shed light on... Shiji Group More in this category Property TechnologyMore in this category Finance & Accounting More like this Podcast Black Friday and Cyber Monday: Winning email strategies for hotels In this week’s episode of the Hotel Moment podcast, we’re featuring a webinar from our webinar series, Hotel Moment Deep Dive. Revinate, Inc. More in this category Sales & Marketing More like this Podcast How to quiet the noise to hear your data speaking In this week’s episode of the Hotel Moment podcast, we’re going back to the root of what hospitality technology is all about: data. Revinate CEO, Bryson Koehler joins podcast host and Revinate CMO, Karen Stephens, to remind us that technology built ... Revinate, Inc. More in this category Information TechnologyMore in this category Big Data More like this The Hotel Yearbook Technology 2024 Entering the Everything-Data Decade Download Your content on Hospitality Net? Hospitality Net membership explained
Podcast Human Touch and Technology: Discussing Hospitality Communication and Experiences Hospitality brands must shift from sterile presentations of features to narrative-driven engagements that address guests’ pain points and build emotional connections. Florencia Cueto Pedrotti, Director of Global Engagement & Sales Enablement at Shij... Shiji Group More in this category Information TechnologyMore in this category Guest Experience More like this
Podcast Recapping Black Friday, the guest experience, and “Dis-loyalty” In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Revinate, Inc. More in this category Sales & Marketing More like this
Podcast Ilunion Hotels: Redefining Hospitality with Inclusion, Sustainability, and Innovation In episode eight of the Shiji Buzz Podcast, Florencia Cueto Pedrotti sat down with Beatriz Miguel, the business director at Ilunion Hotels. Ilunion is a hotel chain focused on making the world more inclusive. The discussion explored Ilunion’s dedica... Shiji Group More in this category Environment & SustainabilityMore in this category Information TechnologyMore in this category DiversityMore in this category Innovation More like this
Podcast Stop losing loyal guests and take control of the guest journey. In this week’s episode of the Hotel Moment podcast, Marc Winchell, Corporate CRM at Pacific Hospitality Group, joins Karen Stephens, Revinate CMO, with a compelling call to action for hoteliers to focus on generating direct business if they want to ... Revinate, Inc. More in this category CRM & Loyalty More like this
Podcast Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Mi... Pertlink Limited More in this category Property TechnologyMore in this category Hotelschools | UniversitiesMore in this category Chatbots, Robotics & AI More like this
Podcast Women adapt technology to be hospitality’s problem-solvers In this week’s episode of the Hotel Moment podcast, Emily Goldfischer, Founder and Editor-in-Chief of hertelier, joins podcast host and Revinate CMO Karen Stephens to bring women’s influence in hospitality, especially hospitality technology, to the ... Revinate, Inc. More in this category Information TechnologyMore in this category Lodging Industry More like this
Podcast The difference decision intelligence makes In this week’s episode of the Hotel Moment podcast, Bryson Koehler, Revinate CEO, guest hosts to interview Jeff Jonas, Founder, CEO, and Chief Scientist of Senzing. Jeff paints two pictures — one in which hoteliers practice responsible data manageme... Revinate, Inc. More in this category Information TechnologyMore in this category Big Data More like this
Podcast Friction to Flow – Payment Innovations in Hospitality The payment process is an often overlooked element crucial to guest satisfaction. I had the pleasure of hosting Dafna Martín, Senior Sales Manager at Adyen, to discuss the intricacies of payments in the hospitality sector. Together, we shed light on... Shiji Group More in this category Property TechnologyMore in this category Finance & Accounting More like this
Podcast Black Friday and Cyber Monday: Winning email strategies for hotels In this week’s episode of the Hotel Moment podcast, we’re featuring a webinar from our webinar series, Hotel Moment Deep Dive. Revinate, Inc. More in this category Sales & Marketing More like this
Podcast How to quiet the noise to hear your data speaking In this week’s episode of the Hotel Moment podcast, we’re going back to the root of what hospitality technology is all about: data. Revinate CEO, Bryson Koehler joins podcast host and Revinate CMO, Karen Stephens, to remind us that technology built ... Revinate, Inc. More in this category Information TechnologyMore in this category Big Data More like this