What Hotel Guests Really Want to Know – Top 50 Questions Asked
White Paper

What Hotel Guests Really Want to Know – Top 50 Questions Asked

This free report presents HiJiffy’s first-party data on the most common topics of hotel guests’ questions in the summer of 2023, based on over 1.7 million conversations handled by AI in that period. The insights presented in this publication can emp...

HiJiffy
More in this category
Social Media
More in this category
Big Data
More in this category
Chatbots, Robotics & AI
More in this category
Guest Experience
More like this
What Hotel Guests Really Want to Know – Top 50 Questions Asked28 May 2024HiJiffySocial Media
What Hotel Guests Really Want to Know – Top 50 Questions Asked
The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations
White Paper

The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations

Effective data management in hospitality transcends mere collection; it requires transforming unstructured guest data into structured, actionable insights. This white paper explores the imperative role of structured guest data in enhancing marketing...

CRQLAR
More in this category
CRM & Loyalty
More in this category
Guest Experience
More in this category
Luxury Travel
More like this
The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations14 April 2024CRQLARCRM & Loyalty
The Strategic Value of Structured Guest Data in Enhancing Hospitality Operations
The Definitive Guide to More Efficient Hotel Operations in 2024
White Paper

The Definitive Guide to More Efficient Hotel Operations in 2024

In an era of rising operational costs and sustained labor challenges, operational efficiency in hotel back offices has become paramount. Uncover simple steps to automating many aspects of a back office that will improve hotel operations, reduce cost...

myDigitalOffice
More in this category
Property Technology
More in this category
Management Companies
More in this category
Finance & Accounting
More in this category
Big Data
More like this
The Definitive Guide to More Efficient Hotel Operations in 2024 5 December 2023myDigitalOfficeProperty Technology
The Definitive Guide to More Efficient Hotel Operations in 2024
White Paper

The Best Practices for Finding and Implementing the Best Hospitality Accounting Solution

Choosing the perfect accounting and financial reporting software for your company is a crucial decision that can have a significant impact on your financial management and efficiency now and in the future. When looking at establishing, maintaining, ...

M3
More in this category
Finance
More in this category
Management Companies
More in this category
Finance & Accounting
More like this
The Best Practices for Finding and Implementing the Best Hospitality Accounting Solution 3 November 2023M3Finance
The Best Practices for Finding and Implementing the Best Hospitality Accounting Solution
White Paper

The Impact Of Contact Centers In The Hospitality Industry

The travel and tourism industry represents one of the most important sectors in the economy. It is a highly competitive sector that relies on customer engagement and service that exceeds customer expectations. The most successful organizations find ...

ComOps
More in this category
Property Technology
More in this category
Revenue Management
More in this category
CRM & Loyalty
More in this category
Lodging Industry
More like this
The Impact Of Contact Centers In The Hospitality Industry 5 September 2023ComOpsProperty Technology
The Impact Of Contact Centers In The Hospitality Industry
White Paper

Lies, Damned Lies And Call Center Statistics

It was Benjamin Disraeli who famously decried the three kinds of untruths – “lies, damned lies, and statistics”. And, as we know, middle managers (the good ones, anyway), have long been notorious for coming up with all kinds of statistics to tell ex...

ComOps
More in this category
Property Technology
More in this category
Revenue Management
More in this category
Lodging Industry
More in this category
Guest Experience
More like this
Lies, Damned Lies And Call Center Statistics 4 September 2023ComOpsProperty Technology
Lies, Damned Lies And Call Center Statistics
White Paper

Forecast Accuracy: Why Mape?

Yield management allows hotels to manage the capacity of their rooms more profitably, and the accuracy of statistical forecasting determines how useful it will be. Inaccurate forecasts can result in decreased revenue, earnings, and operational chall...

ComOps
More in this category
Revenue Management
More in this category
CRM & Loyalty
More in this category
Finance & Accounting
More in this category
Big Data
More like this
Forecast Accuracy: Why Mape? 1 September 2023ComOpsRevenue Management
Forecast Accuracy: Why Mape?
White Paper

Know Your Customer - Why You Should Add A CDP To Your Marketing Tool Kit By Rosalie Stahley

Like many industries, if you are in the casino or hospitality space, your customer data is entering your business through a growing variety of channels. In addition to your casino and property management platforms, your organization most likely has ...

ComOps
More in this category
Information Technology
More in this category
CRM & Loyalty
More in this category
Digital Marketing
More in this category
Guest Experience
More like this
Know Your Customer - Why You Should Add A CDP To Your Marketing Tool Kit By Rosalie Stahley31 August 2023ComOpsInformation Technology
Know Your Customer - Why You Should Add A CDP To Your Marketing Tool Kit By Rosalie Stahley