Parsippany, NJ | TRUST International, WizCom International and Galileo International, subsidiaries of Cendant Corporation (NYSE: CD), today announced their hotel clients are seeing a significant increase in sales by leveraging a partnership between the three brands for greater connectivity and enhanced customer service. Through the partnership, TRUST’s Voyager 4.0 Central Reservation System (CRS) connects hotel clients through WizCom’s Next Generation Seamless (NGS) Switch technology direct to all global distribution systems including Galileo’s Inside Shopper. Within the first four months of using this connectivity, international hotel chains including Small Luxury Hotels, SRS-Worldhotels, and Grupo Posadas, realized sales increases of up to 30% in comparison to the same time period as last year. They continue to see their GDS bookings climb.
Through the enhanced NGS connection, travel agents gain access to more accurate information for room and rate availability, and enhanced search capabilities directly from the hotel client’s CRS, in this case the Voyager 4.0 CRS, rather than separately maintained databases with each GDS. In addition, Galileo’s Inside Shopper provides travel agents with rate ranges for multiple properties to improve customer service and sales.
“The collaborative partnership through Cendant’s brands gives us a significant advantage against our competitors. By providing NGS connectivity in such a unique offering, the partnership has enabled us to significantly boost our bookings, while increasing our bottom line,” said Mr. Manuel Ostos, director of Distribution, Grupo Posadas. “Inside Shopper enables travel agents to confirm room availability at the beginning of the booking process which ensures the information is accurate from the start. Additionally, Voyager CRS gives our hotels direct control over pricing and the availability of information that appears across the various distribution channels through which we sell, allowing us more control over yield management.”
“In order for hospitality providers to satisfy customers, travel agents and suppliers, they must provide access to the most accurate, complete and efficient information for making reservations. Next Generation Seamless connectivity is the perfect example of how Cendant’s multiple technology and distribution solutions work together to increase sales while reducing costs for our hotel clients, and offering travel agents direct real-time access to accurate rates, room availability and a more diverse inventory. It is a win-win for the hotels, the agents and their customers,” said Ken Esterow, executive vice president, Supplier Services, Cendant Travel Distribution Services.
About WizCom - WizCom supplies its hotel and car rental customers with electronic distribution and e-commerce solutions for Internet, global distribution systems (GDS) and other travel reservation systems. Developer of the industry’s first switching service, WizCom offers ‘next generation seamless’ connectivity to GDS and Internet channels, Hotel Cache a CRS buffering solution, Jumpstart an Internet based connectivity solutions for Tour Operators and Online Agencies, and EasyAccess Plus a suite of data management tools.
About TRUST International - TRUST International (www.trustinternational.com) is a subsidiary of Cendant Corporation (NYSE: CD) and part of Cendant’s Travel Distribution Services Division. It develops and implements state-of-the-art central reservation systems (CRS), providing tailor-made, real-time reservations and global distribution solutions for the hospitality industry. TRUST services include private label telephone lines, connectivity to all Global Distribution Systems (GDSs) and various Web sites and Internet platforms. The company operates Global Call Centers in Orlando, Singapore and Frankfurt, Germany serving 36 countries in 16 languages.
About Galileo International - Galileo International (http://www.galileo.com) is a global technology leader. Its core business is providing electronic global distribution services for the travel industry through its computerized reservation systems, leading-edge products and innovative, Internet-based solutions. Galileo is a value-added distributor of travel inventory dedicated to supporting its travel supplier, agency and corporate customers and, through them, expanding traveler choice. A subsidiary of Cendant Corporation (NYSE: CD) and part of Cendant's Travel Distribution Services Division, Galileo is headquartered in Parsippany, NJ, and has offices worldwide.
About Cendant Travel Distribution Services - Cendant Corporation’s (NYSE: CD) Travel Distribution Services Division, is one of the world’s largest and most geographically diverse collections of travel brands and distribution businesses. The division, employing nearly 5,000 people in more than 116 countries, includes: Galileo, a leading global distribution system (GDS), serving more than 43,000 travel agencies and over 60,000 hotels; hotel distribution and services businesses (TRUST, THOR, WizCom and Neat Group); leading online travel agencies (CheapTickets.com, Lodging.com, HotelClub.com and RatesToGo.com); Shepherd Systems, an airline market intelligence company; Travelwire, an international travel technology and software company; Travel 2/Travel 4, a leading international provider of long-haul air travel and travel product consolidator; and Travelport, a provider of online global corporate travel management solutions.
About Grupo Posadas - GRUPO POSADAS is the largest hotel operator in Mexico and Latin America. It accounts for five Proprietary hotel names: Fiesta Americana, Fiesta Inn, Caesar Park, Caesar Business and The Explorean. These chains operate in Mexico, the United States and South America.
About Small Luxury Hotels of the World - The Small Luxury Hotels of the World brand is a collection of over 300 independently-owned exclusive hotels in more than 50 countries. Carefully selected for their style and sophistication, Small Luxury Hotels feature award-winning properties including spas, country houses, golf resorts, island retreats, city sanctuaries, and game and wilderness lodges.
About SRS-WORLDHOTELS - SRS-WORLDHOTELS is one of the world's leading hotel sales, marketing and distribution organizations. This progressive and steadily expanding corporation provides independently operated hotels and hotel groups with innovative sales, marketing and distribution services. SRS-WORLDHOTELS represents over 450 member properties in 65 countries spanning all continents. Unique in its approach, SRS-WORLDHOTELS meets the requirements of business travelers and vacationers alike by providing three different hotel categories: the exclusive Deluxe Collection, the First Class Collection, ideal for the discerning guest, and the Comfort Collection,
renowned for offering excellent value for money. SRS-WORLDHOTELS on the Internet:
http://www.srs-worldhotels.com.
Alice Zöllner, Christiane Seelgen – Corporate Marketing
TRUST International Hotel Reservation Services GmbH
:+49 (0)69 6 65 64 607
