Empowering guests to manage their stay through their own mobile — Photo by MediaConcepts Pte. Ltd.

MediaConcepts, an innovative provider of integrated digital solutions for global hospitality organisations, has integrated its mobile application, Priscilla, with ASSA ABLOY Hospitality Mobile Access.

As a mobile app that provides guests with a seamless stay experience, Priscilla offers integration to several hotel back-end systems including PMS, room controls, IPTV and door locks. This latest integration means more hotels are now able to take advantage of Priscilla to enhance their guest experience.

"We're always looking at ways to help our clients engage more effectively with their guests," said John Bowen, Founder and CEO of MediaConcepts. "Our website and booking solutions take care of the guest experience before they arrive at the hotel, and Priscilla takes care of their stay. Making this experience seamless means Priscilla must interact with different systems so guests only need to use one single app. We are really excited about bringing Priscilla to clients who are already using, or planning to implement the ASSA ABLOY Hospitality Mobile Access solution."

Priscilla allows guests to manage their stay through their own mobile devices – from check-in, to unlocking room doors, controlling room lights, ordering room service, requesting for concierge, housekeeping or maintenance services, finding their way around, receiving personalised communication and promotions, all the way through to check-out.

The integration of ASSA ABLOY Hospitality Mobile Access allows guests to use Priscilla to unlock their room door through Bluetooth Low Energy (BLE) technology, allowing guests to skip the front desk and access their rooms via a secure, encrypted digital key on their smart phones.

The global leader in hotel security technology, ASSA ABLOY Hospitality is part of the ASSA ABLOY Group, a publicly listed company, with products installed in properties all over the world. The company's goal with its certified partner programme is to work with others that share the same dedication to technological innovation and advancement.

MediaConcepts is an innovative thought leader, creating personalised hotel guest experiences through the use of internet and mobile technology.

MediaConcepts provides digital solutions that help hospitality clients drive direct revenue and build loyalty. This includes: design and development of brand websites with flexible yet sophisticated booking and personalisation functionality; a robust suite of web-based applications with integration capabilities; and a customisable mobile app that enhances the stay experience and improves operational efficiency. MediaConcepts provides ongoing support and services far beyond the initial website or application deployment. Our customers can rely on a long-term partnership to drive their digital business.

Hospitality groups and independent hotels around the world have trusted MediaConcepts" expertise and solutions since its inception in 2002.

Priscilla Goh
Marketing Director
+65 6224 3994