How User Disengagement Unlocks Exceptional Guest Experiences

Most technology is designed to captivate and keep our attention. The prime example is social media, whose addictive platforms and algorithms keep its users scrolling endlessly. But what if the goal of technology wasn’t engagement at all?

Tom Brown

Senior Copywriter at Mews

Mews

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Property Technology

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Guest Experience

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Opinion

Transforming Hospitality with Technology: Insights from a Tech CEO

Hospitality is an industry that thrives on human connection, but it has often been held back by outdated technology. In a recent interview on Hotel Tech Insider, Matt Welle, CEO of Mews, shared his journey from being a hotelier to leading a revoluti...

Tom Brown

Senior Copywriter at Mews

Mews

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Property Technology

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Supplier News

Air Europa expands Amadeus partnership to offer new mobility opportunities

Passengers flying with Air Europa will have the opportunity to take advantage of new mobility services as the airline expands its partnership with travel technology innovator Amadeus.

Amadeus Hospitality

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Sales & Marketing

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Market Segments

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Air Europa expands Amadeus partnership to offer new mobility opportunities

Supplier News

Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins

Canary Technologies, the industry’s leading AI-powered Guest Management System, has demonstrated its prominence in hospitality technology by being recognized with eight 2025 HotelTechAwards from HotelTechReport (HTR).

Canary Technologies

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Travel Technology

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Awards and Accolades

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Chatbots, Robotics & AI

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Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins

Supplier News

Tripadvisor and Perplexity Partner to Redefine Travel Planning with AI Insights and Trusted Guidance

Tripadvisor Group today announced a collaboration with Perplexity, an AI-powered answer engine, designed to improve how travelers plan their journeys. This partnership integrates Tripadvisor Group’s extensive travel resources — including Tripadvisor...

TripAdvisor

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Travel Technology

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Online Travel Agencies (OTA)

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Chatbots, Robotics & AI

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Tripadvisor and Perplexity Partner to Redefine Travel Planning with AI Insights and Trusted Guidance

Opinion

AI, Productivity, OTAs and New Business Models: 4 Key Trends Shaping the Future of Hospitality

How many articles that you’ve read recently begin with something like: hospitality is changing faster than ever. It’s a common intro because it’s a recurring theme (and because it’s one of ChatGPT’s favorite phrases) – but that doesn’t make it any l...

Tom Brown

Senior Copywriter at Mews

Mews

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Property Technology

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Travel Technology

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Innovation

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Chatbots, Robotics & AI

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Opinion

Business Travel in 2025: Embracing Optimism and Transformation

The global business travel sector is entering a pivotal phase, poised for transformative growth that combines heightened demand, technological advancements, and a strategic focus on sustainability. Recent forecasts and industry surveys suggest that ...

Duane Overgaard

President of Connectivity and Senior Vice-President of DerbySoft

DerbySoft

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Travel Technology

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Online Travel Agencies (OTA)

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Digital Marketing

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Opinion

AI’s Next Frontier: What to Expect in 2025

Remember when Alexa and Siri were the epitome of innovation? And, even though I’m currently enamored with them, I suspect my new Meta Smart Glasses (a recent holiday gift) will be outdated before long. Looking back at this past year, it’s clear that...

Ivana Johnston

Co-Founder and CEO, Puzzle Partner Ltd.

Puzzle Partner Ltd.

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Travel Technology

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Innovation

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Chatbots, Robotics & AI

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Opinion

How Fun and Curiosity Can Drive Success with AI for You and Your Teams

So often, when I hear about using artificial intelligence at work, the focus is all about efficiency—streamlining processes and automating tasks. But when I talked with America’s Chief AI Officer for Travel, Janette Roush, she taught me how AI can b...

Josiah Mackenzie

Host and Producer at Hospitality Daily

Hospitality Daily

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Travel Technology

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Chatbots, Robotics & AI

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Supplier News

The FTC has banned “junk fees” in the US: What does that mean for hotels?

On Tuesday 17th December, the U.S. Federal Trade Commission (FTC) enacted a new rule banning hidden "junk fees" in hotel bookings, vacation rentals, and event tickets. This mandate, which will go into effect in 120 days, requires that all mandatory ...

Triptease

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National & International Policy

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The FTC has banned “junk fees” in the US: What does that mean for hotels?

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