Hyatt Hotels Corporation (NYSE: H) today announced a redesigned World of Hyatt mobile app with new features that enable loyalty members to customize their stays and provide a more seamless experience throughout their travel journey.

Available on both iOS and Android systems and exclusively for loyalty members, the new World of Hyatt app is anchored in single swipe navigation, allowing members to easily view and access all app features and hotel services. Members are also able to manage all of their World of Hyatt account details, including available points, benefits and awards balances.

"As mobile bookings continue to increase, the new World of Hyatt app is designed to deliver ease of use and will lay the foundation for an increasingly personalized experience. We are adding to the number of ways in which we are listening to and caring for our members," said Julia Vander Ploeg, senior vice president, global head of digital, Hyatt. "We view technology as a way to scale care for our members, and the mobile app relaunch is a step forward in our journey to provide more ways to engage with Hyatt across its digital channels."

— Source: Hyatt— Source: Hyatt
— Source: Hyatt

Building on key app functions - including the ability to search and book more than 900 hotels, view upcoming and past reservations, and track progress toward tier status and Milestone Rewards - the new World of Hyatt app features allow members to:

  • Access and stream personal content directly to the in-room TV through Chromecast without the need to enter additional credentials*
  • Unlock guestrooms and public spaces via Hyatt Mobile Entry*
  • Quickly make requests directly to the hotel and receive feedback in real-time via a new chat option*
  • Request items directly to guestrooms
  • Access the schedule of meetings and events happening at the hotel during the member's stay

"We heard from our members that they wanted more from the World of Hyatt app and today's relaunch incorporates key functionality that aligns with member needs and preferences," said Amy Weinberg, senior vice president, World of Hyatt. "For some members, maintaining their routine while traveling is dependent on knowing more about the hotels' workout facilities or simply being able to watch their favorite shows via Chromecast. For others, they want to easily navigate the destination and the hotel that they are visiting, from dining to transportation to local activities, as well as quick ways to dialogue with the hotel directly. The relaunched app is another way we are adding value for and extending care to our members throughout their travel journeys by adding more relevancy before, during and after their stays, and making it easier to explore Hyatt's growing brand portfolio."

New World of Hyatt Mobile App Offer:

As part of the app relaunch, World of Hyatt members have the opportunity to earn 500 Bonus Points per qualifying stay booked at participating Hyatt hotels and resorts, M life Rewards destinations, and Small Luxury Hotels of the World (SLH) destinations through the World of Hyatt app. Qualifying stays must be completed between August 1 and September 30, 2019. To join World of Hyatt for free, please visit worldofhyatt.com.

To download the new World of Hyatt app, please visit the Apple store or Google Play store.

*Available at select locations with increasing availability at Hyatt hotels worldwide.

The term "Hyatt" is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of June 30, 2024, the Company's portfolio included more than 1,350 hotels and all-inclusive properties in 78 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Vacation Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®; and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Mr & Mrs Smith™, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

Forward-Looking Statements

Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by the use of words such as "may," "could," "expect," "intend," "plan," "seek," "anticipate," "believe," "estimate," "predict," "potential," "continue," "likely," "will," "would" and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable when made, are inherently uncertain, and are subject to numerous assumptions and uncertainties, many of which are outside of Kiraku, Inc. or Hyatt's control, which could cause actual results, performance or achievements to differ materially from those expressed in or implied by such statements. Forward-looking statements made in this press release are made only as of the date of their initial publication and neither party undertakes an obligation to publicly update any of these forward-looking statements as actual events unfold, except to the extent required by applicable law. If one or more forward-looking statements is updated, no inference should be drawn that any additional updates will be made with respect to those or other forward-looking statements.