CRM & Loyalty
![Don’t Throw Fellow Employees Under the Bus](/picture/lg_153171475.jpg?t=20240710150911)
Don’t Throw Fellow Employees Under the Bus
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
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CRM & Loyalty
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Guest Experience
![Training Customers to Do It Themselves](/picture/lg_153171253.jpg?t=20240703151831)
Training Customers to Do It Themselves
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
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CRM & Loyalty
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Guest Experience