Wyndham Bolsters Strategic Revenue Management Services through Expanded Collaboration with OTA Insight
Continued investment in industry-leading suite of tools will empower hotels in Europe, Middle East, Eurasia and Africa to boost performance and support revenue recovery
LONDON - Wyndham Hotels & Resorts, the world’s largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries, today announced the roll-out of a new suite of revenue management tools for its franchised and managed hotels in Europe, Middle East, Eurasia and Africa (EMEA). The new initiative will equip participating hotels with stronger and enhanced visualisation of revenue performance metrics and is part of Wyndham’s long-standing partnership with OTA Insight, a leading cloud-based data intelligence platform.
Revenue Insight by OTA Insight will enable Wyndham Hotels & Resorts and its hotel partners across EMEA to collaborate more closely and efficiently to drive incremental revenue; allowing hoteliers to spot which segments pick up first and via which channels customers book. With interactive, easy to use dashboards revealing real-time insights and actionable rate performance, hotels will be able to access competitive business intelligence and personalised room-type mapping. An additional benefit includes rate strategy insights, such as events, seasonal calendars and key drivers influencing market rates.
The platform represents the latest in a growing list of newly launched technology initiatives by Wyndham Hotels & Resorts, all which centre on giving hotels tools to help provide a competitive advantage amid the ongoing pandemic. Earlier this year, Wyndham Hotels & Resorts announced the roll out of the next-gen Oracle Hospitality OPERA Cloud Property Management to its full-service hotels, making it the first major hotel company to adopt the system globally.
Julie White, Vice President, Wyndham Hotels & Resorts EMEA said: “We are always looking for innovative solutions to meet the commercial needs of our hotel partners. The extension of our partnership with OTA Insight reflects our commitment to enable best-in-class revenue management solutions for today’s market. Covid-related volatility in consumer demand and pricing has made it increasingly difficult for hoteliers to apply historical best practices, highlighting a need for new forward-looking tools to support revenue recovery. The business intelligence tools from OTA Insight deliver easy-to-use forward demand tracking and competitive intelligence to our hotels in EMEA, enabling them a clearer view of the path towards revenue recovery and beyond. Pairing these insights with Wyndham’s Revenue Management Services gives our hotel partners a unique competitive advantage.”
Sean Fitzpatrick, CEO of OTA Insight said: “We are delighted to provide Wyndham EMEA hotels with smarter revenue insights that can help drive further business growth. Although market conditions remain challenging, travel is gradually rebounding and actionable data can deliver a real commercial advantage. It is a privilege to be able to support Wyndham’s EMEA properties throughout recovery and beyond, by empowering more strategic decision making.”
About Wyndham Hotels & Resorts
Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with approximately 9,000 hotels across nearly 95 countries on six continents. Through its network of approximately 798,000 rooms appealing to the everyday traveller, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 21 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty programme offers 89 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
About Lighthouse
Lighthouse (formerly OTA Insight) is the leading commercial platform for the travel & hospitality industry. We transform complexity into confidence by providing actionable market insights, business intelligence, and pricing tools that maximize revenue growth. We continually innovate to deliver the best platform for hospitality professionals to price more effectively, measure performance more efficiently, and understand the market in new ways. Trusted by over 70,000 hotels in 185 countries, Lighthouse is the only solution that provides real-time hotel and short-term rental data in a single platform. We strive to deliver the best possible experience with unmatched customer service. We consider our clients as true partners—their success is our success. For more information about Lighthouse, please visit: https://www.mylighthouse.com.
Adam Swart
Global Head of Brand