It’s a UK First –Travelodge creates an army of RoboVac Buddies to support its nationwide housekeeping teams
At the beginning of this month, in a UK first, an army of custom-made RoboVac Buddies have checked-in to 579 Travelodge hotels the length and breadth of the country.
This multi-million pound investment of 7,500 RoboVac Buddies is Travelodge’s latest brand evolving initiative, specifically designed to support the company’s 579 housekeeping teams – who have to clean up to nearly 44,000 rooms every day, 365 days of the year.
This is no mean feat, as housekeeping is one of the most important and physically demanding jobs within the hotel sector. This role includes the remit of vacuuming, which is a strenuous task.
To help lighten the workload for its housekeeping team members, who collectively vacuum the distance from London to New York every day, Travelodge travelled into the future to create an industrial ‘hotel spec’ RoboVac.
The hotel chain teamed up with KILLIS Ltd, a Sheffield-based company that specialises in manufacturing specialist cleaning equipment, and together engineered the UK’s first industrial RoboVac designed for a busy hotel.
This laborious mission took nine months to complete and included the production of five prototypes before the birth of the Travelodge RoboVac Buddy. But this is no ordinary RoboVac - it has robust features to enable it to withstand the daily heavy duty requirements of working in a busy hotel. These features include:
- An industrial booster battery allowing the RoboVac Buddy to vacuum lots of rooms with one charge during their shift
- A larger and lighter dust collector so that the RoboVac Buddy just needs to be emptied at the end of its shift
- It is greener and quieter than a traditional corded vacuum cleaner. A traditional vacuum uses 1,200 watts of power while the RoboVac takes 60 watts of power. It is also bagless, so reduces waste to landfill
- It speaks Travelodge-specific software data language
A Travelodge RoboVac Buddy has been allocated to each housekeeping team member to support them during their shift. Whilst the housekeeping team member completes a comprehensive room and bathroom cleaning task list, its RoboVac Buddy gets to work, thoroughly vacuuming the room. This includes going under the Travelodge Dreamer bed and in every nook and cranny of the room. It also vacuums the hotel’s hallways, public spaces and the Bar Café if the hotel has one.
At the end of their shift, the Travelodge RoboVac Buddies are tucked into their custom made (six) team bunk beds for some much needed R&R (Recharge & Rest). Each hotel has been supplied with 12 RoboVac Buddies on average, while larger sites have up to 40.
Craig Bonnar, Travelodge, Chief Executive, said: “We are very excited to kick start 2022 by revolutionising the hospitality sector and supporting our housekeeping teams with the roll-out of the UK’s first hotel RoboVac Buddy recruitment programme. Housekeeping is the most important and physically demanding job at Travelodge and we are always looking for low cost and innovative ways to support our colleagues. Automating vacuuming with the introduction of the Travelodge RoboVac Buddies is a fun, win-win solution which helps us to drive a greener, cleaner and more efficient room clean. The army of Travelodge RoboVac Buddies have settled in really well and are a massive hit with our hotel teams and customers.”
Lira Namoni, Travelodge RoboVac Buddy Trainer, said: “On behalf of my colleagues across all of the UK Travelodge hotels, we are thrilled to welcome our new RoboVac Buddies. They are just incredible and made such a significant difference to housekeeping duties. They have now all completed their induction training and passed their probation and are just raring to get to work."
"There have been a couple of casualties during training: a RoboVac Buddy at Gatwick Airport Travelodge took a wrong turn and was found in Spain. Another RoboVac Buddy at Cambridge Orchard Park Travelodge had a technical glitch during its reception cleaning shift and bolted out of the hotel onto the streets. The hotel team were distraught and put a SOR (Save Our RoboVac) message out on social media channels for its safe return. Luckily, the RoboVac Buddy was rescued and, after a good reboot and recharge, it is back on duty.”
Travelodge has around 1,000 RoboVacs on standby in a secret base so that they can be deployed to a Travelodge hotel in case of an emergency.
KILLIS Ltd who designed and built the RoboVac Buddy with Travelodge have also built a bespoke surgery at their headquarters to provide a full health service for the Travelodge RoboVac Buddies.
Tibor Killi, KILLIS Ltd, Managing Director, said: “We are delighted to work with Travelodge and create the UK’s first hospitality spec RoboVac. This is the largest cleaning equipment mobilisation in our company’s history and it has been an honour to be making history with Travelodge within the hospitality world.”
“The Travelodge RoboVac Buddies are going to revolutionise the company’s housekeeping teams working lives and will be a great addition to the Travelodge hotel teams. It has been a pleasure working with an innovative company who puts its people and customers at the heart of its business, and we look forward to the next challenge Travelodge gives us.”
About Travelodge
Founded in 1985, Travelodge is Britain's very first budget hotel chain and today is one of the largest budget hotel chains in the UK, with a portfolio of over 600 hotels and over 46,000 bedrooms across the UK, Ireland and Spain.
In Spain, Travelodge has an established profitable presence and as of April 2024, its portfolio doubled to 12 hotels, having recently acquired a further six properties. Travelodge has ambitious growth plans within this market and has identified the top 20 key locations where it would like to open additional hotels in Spain.
Welcoming over 22 million guests annually across the UK, Ireland and Spain, the majority of Travelodge hotels are located in major cities, towns and holiday hotspots as well as by airports and key business hubs. With 90% of its hotels rated 4* or above on
TripAdvisor, Travelodge is proud to offer guests across its diverse customer base a good value experience – whether they are travelling for business or leisure. In 2023, approximately 50% of rooms were sold for less than £60.
Whether out celebrating a birthday, going to a concert or sporting event, visiting friends and family, taking a business trip, working away from home, or taking a short break, we help people to go and do their thing by Being the Brilliant Base.
Travelodge continues to invest in its ongoing hotel refit programme which is expected to see 50% of the Travelodge room estate upgraded to its new design by the end of 2024. The brand is also continually evolving its quality offering to deliver a better experience for its diverse mix of business and leisure guests such as its new look Bar Cafe design, 85 Bar Café, which has been rolled out to selected UK hotels as part of the refit programme.
Travelodge is focussing on its environmental and social impact, with sustainability integral to its business strategy. It's Better Future sustainability plan aims to build a more sustainable future for its customers, colleagues and the planet, and it is underpinned by three core pillars: Inclusive – ensuring we are accessible, inclusive and well-priced to our customers and colleagues; Caring – creating a caring and healthy environment for our colleagues and customers and ensuring their wellbeing; and Conscious – Travelodge is conscious of its impact on the planet, taking into account the waste it produces, the energy and other resources it consumes and the carbon emissions it generates.
For further information visit travelodge.co.uk or the Travelodge Hotels Limited LinkedIn page.
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