Supplier News

The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels around the world, proudly announces the launch of KITT, the first AI Guest Service Agent specifically designed to elevate hotel guest experiences and enhance operational e...

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The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels23 July 2024The Hotels NetworkChatbots, Robotics & AI
The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels
Supplier News

Guestline integrates ResDiary and AI to boost sales of ancillary products via guest portal

Guestline, part of Access Group, has introduced a host of self-service options to its GuestStay offering, incorporating artificial intelligence (AI) to further reduce pressure on hotel staff while empowering guests.

Guestline Ltd
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Guest Experience
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Guestline integrates ResDiary and AI to boost sales of ancillary products via guest portal23 July 2024GuestlineChatbots, Robotics & AI
Guestline integrates ResDiary and AI to boost sales of ancillary products via guest portal
Robots? In My Hotel? Three Ways AI is Stepping Up as Hospitality’s Next Great PMS Support Tool
Opinion

Robots? In My Hotel? Three Ways AI is Stepping Up as Hospitality’s Next Great PMS Support Tool

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find Artificial Intelligence, this technology has significantly impacted how hoteliers do business. While most generative AI today reacts to ...

Warren Dehan
Warren Dehan
President and Co-Owner of Maestro PMS
NORTHWIND-Maestro
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Information Technology
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Lodging Industry
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Innovation
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Warren Dehan
by Warren Dehan
22 July 2024NORTHWIND-MaestroChatbots, Robotics & AI
Robots? In My Hotel? Three Ways AI is Stepping Up as Hospitality’s Next Great PMS Support Tool
Interview

HITEC Rewind: Klaus Kohlmayr of IDeaS on Revenue Management and AI Integration

At HITEC 2024, Simone Puorto interviewed Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS. They delved into the evolving landscape of revenue management, the shift to cloud-based solutions, and the transformative role of AI in the h...

Hospitality Net
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HITEC Rewind: Klaus Kohlmayr of IDeaS on Revenue Management and AI Integration
Simone Puorto interviewing Klaus Kohlmayr
22 July 2024Hospitality NetChatbots, Robotics & AI
HITEC Rewind: Klaus Kohlmayr of IDeaS on Revenue Management and AI Integration
Interview

HITEC Rewind: Amadeus’ Joe Youssef on Data and AI in Hospitality

At HITEC 2024, Simone Puorto had an insightful conversation with Joe Youssef, Executive Vice President of Commercial for North America at Amadeus. They discussed the evolving role of technology in hospitality, the impact of data on decision-making, ...

Hospitality Net
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HITEC Rewind: Amadeus’ Joe Youssef on Data and AI in Hospitality
Simone Puorto interviewing Joe Ahmed Youssef
19 July 2024Hospitality NetChatbots, Robotics & AI
HITEC Rewind: Amadeus’ Joe Youssef on Data and AI in Hospitality
Harmonizing AI and Human Touch in Hotel Management: Overcoming Challenges and Embracing Opportunities
Opinion

Harmonizing AI and Human Touch in Hotel Management: Overcoming Challenges and Embracing Opportunities

In the rapidly evolving hospitality industry, Artificial Intelligence (AI) is becoming an increasingly valuable tool for hotels. However, implementing AI solutions comes with its own set of challenges.

Are Morch
Are Morch
Digital Transformation Coach for Hotels
Are Morch, Digital Transformation Coach
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Chatbots, Robotics & AI
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Are Morch
by Are Morch
19 July 2024Are Morch, Digital Transformation CoachChatbots, Robotics & AI
Harmonizing AI and Human Touch in Hotel Management: Overcoming Challenges and Embracing Opportunities
AI’s Impact on Hotels
Opinion

AI’s Impact on Hotels

Artificial Intelligence (AI) and technology enhancements for hotels promise enhanced customer service, higher margins and expanded research and booking, with improved experiences for guests. Of equal importance is the likelihood that AI and broader ...

Jack B. Corgel
Jack B. Corgel
Managing Director, CBRE Hotels’ Americas Research
CBRE Hotels
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Chatbots, Robotics & AI
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Jack B. Corgel
by Jack B. Corgel, Rachael Rothman and Christine Bang
18 July 2024CBRE HotelsChatbots, Robotics & AI
AI’s Impact on Hotels