Hoteliers can now see what their guests want with more ease and precision. The new SuitePad dashboard gives a quick overview of how customers use the in-room tablet and which orders they are placing.

To do this, the new dashboard layout has been clearly divided into the "Usage" and "Orders" sections. Clicking on the headers makes it easy to switch between the individual subsections "Page Views," "Sessions," "Average Session Duration," as well as "Revenue" and "Orders".

Easy-to-understand graphs provide an overview of the data over time, including daily and hourly averages. The new layout helps to answer questions such as on which day of the week SuitePad is used most frequently or at which time of day guests order the most. A category list in the "Revenue" area visualizes not only total sales but also average sales per order. In addition, it provides further detailed information on individual product groups.

The new SuitePad dashboard makes it even easier for hoteliers to gain valuable insights into guest behavior and tailor their information and product offerings more precisely.

About Suitepad

SuitePad has been helping hotels engage their guests in a digital world for ten years. Their award-winning in-room tablets replace traditional guest directories, serve as a central upselling tool, and combine TV remote control and telephone in one device – effectively decluttering the hotel room and providing guests with a modern and hygienic experience. The company's portfolio also includes a BYOD solution (for guest-owned devices).

In January 2023, SuitePad was awarded the HotelTechAward "Best Guest Room Tablet" for the fourth time in a row. More than 1,000 customers worldwide, from renowned hotel chains to independent boutique properties, use the digital guest engagement platform in over 70,000 rooms to improve guest communication, generate higher sales revenue, and streamline processes.

Susanne Krebs
Marketing Manager Content/PR/Branding

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