6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
Opinion

6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season

When Q4 hits, hotel marketers and sales teams everywhere brace themselves for what can only be described as the “Game of Thrones” of the hospitality world: Budget Season.

Cory Falter
Cory Falter
Partner at Lure Agency | President HSMAI San Diego | Host of the InnSync Show
Lure Agency
More in this category
Sales & Marketing
More in this category
Digital Marketing
More in this category
Guest Experience
More in this category
Content Marketing
More like this
Cory Falter
by Cory Falter
30 September 2025Lure AgencyGuest Experience
6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
Will AI Be the Biggest Growth Opportunity for the Hospitality Sector?
Opinion

Will AI Be the Biggest Growth Opportunity for the Hospitality Sector?

Much has been written about the potential of AI in hospitality—particularly its promise to enhance the customer journey, reduce operational costs, and mitigate staff shortages. Yet, when viewed from a broader perspective, one could argue that AI may...

Alexander Sassen
Alexander Sassen
Lecturer Finance & ESG, Hotelschool The Hague
Hotelschool The Hague
More in this category
Chatbots, Robotics & AI
More in this category
Guest Experience
More like this
Alexander Sassen
by Alexander Sassen
30 September 2025Hotelschool The HagueGuest Experience
Will AI Be the Biggest Growth Opportunity for the Hospitality Sector?
Supplier News

From Plastic to Playful: GCSTIMES Keycards Go Creative and Interactive

A hotel keycard may be small, but its impact on the guest journey can be monumental. That was the message from GCSTIMES, which presented its vision for the future of keycard innovation at the Wyndham SEAPR General Managers Conference in Thailand thi...

GCS TIMES GROUP COMPANY LIMITED
More in this category
Miscellaneous
More in this category
Innovation
More in this category
Guest Experience
More like this
From Plastic to Playful: GCSTIMES Keycards Go Creative and Interactive29 September 2025GCS TIMES GROUP COMPANY LIMITEDGuest Experience
From Plastic to Playful: GCSTIMES Keycards Go Creative and Interactive
The Hotel AI Compass: Sailing from Pain to Power with Blue Ocean Thinking
Opinion

The Hotel AI Compass: Sailing from Pain to Power with Blue Ocean Thinking

Running a hotel today can feel like captaining a ship through stormy waters. Guest expectations rise like relentless waves. OTA commissions drag on profits like heavy currents. Staff row tirelessly, yet exhaustion spread across the deck. Some days, ...

Are Morch
Are Morch
Digital Transformation Coach for Hotels
Are Morch, Digital Transformation Coach
More in this category
Chatbots, Robotics & AI
More in this category
Guest Experience
More like this
Are Morch
by Are Morch
26 September 2025Are Morch, Digital Transformation CoachGuest Experience
The Hotel AI Compass: Sailing from Pain to Power with Blue Ocean Thinking
Beyond “Wow,” “Unreasonable,” and “Outrageous: Train Your Team To Deliver Ordinarily Extraordinary Guest Service
Opinion

Beyond “Wow,” “Unreasonable,” and “Outrageous: Train Your Team To Deliver Ordinarily Extraordinary Guest Service

As a conference speaker and hotel trainer, I’m always interested whenever I see the title of an article, book, or blog post that has anything to do with guest service, hospitality, or customer service in general.

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
More in this category
Human Resources
More in this category
CRM & Loyalty
More in this category
Guest Experience
More like this
Doug Kennedy
by Doug Kennedy
25 September 2025Kennedy Training Network (KTN)Guest Experience
Beyond “Wow,” “Unreasonable,” and “Outrageous: Train Your Team To Deliver Ordinarily Extraordinary Guest Service
Report

From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot

Iconic destinations like Rome and London saw satisfaction soar, while others like Stockholm and Copenhagen slipped behind. Guest expectations kept climbing, even as review volumes dipped—making every review, and every response, more impactful than e...

TrustYou GmbH
More in this category
Revenue Management
More in this category
Travel Technology
More in this category
Markets & Performance
More in this category
Guest Experience
More like this
From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot25 September 2025TrustYouGuest Experience
From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot
Supplier News

Hospitality Associates Selects Canary Technologies for AI Guest Messaging

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Hospitality Associates, Inc. has selected Canary’s AI Guest Messaging to modernize guest communication and elevate service across its por...

Canary Technologies
More in this category
Information Technology
More in this category
Travel Technology
More in this category
Partnerships, Mergers & Acquisitions
More in this category
Guest Experience
More like this
Hospitality Associates Selects Canary Technologies for AI Guest Messaging25 September 2025Canary TechnologiesGuest Experience
Hospitality Associates Selects Canary Technologies for AI Guest Messaging
Beyond the Front Desk: How Cloud, Mobility, and AI Are Redefining Hospitality
Opinion

Beyond the Front Desk: How Cloud, Mobility, and AI Are Redefining Hospitality

I’ve worked in hotel tech long enough to know that most meaningful changes don’t arrive with a bang. They come in crawling in quietly, before they begin to walk. But they reshape our operations one baby step, one workflow, one guest interaction at a...

Kevin King
Kevin King
Chief Operating Officer, Shiji Group
Shiji
More in this category
Innovation
More in this category
Chatbots, Robotics & AI
More in this category
Guest Experience
More like this
Kevin King
by Kevin King
25 September 2025ShijiGuest Experience
Beyond the Front Desk: How Cloud, Mobility, and AI Are Redefining Hospitality
Wake up and smell the breakfast: Holiday Inn Express launches limited edition scent-powered alarm clock
Press Release

Wake up and smell the breakfast: Holiday Inn Express launches limited edition scent-powered alarm clock

Say goodbye to blaring alarms and the dreaded snooze spiral – Holiday Inn Express by IHG has unveiled a world-first hotel experience designed to transform mornings, one mouth-watering scent at a time. Introducing the Holiday Inn Express Breakfast Al...

IHG Hotels & Resorts
More from this brand
Holiday Inn Express
More in this category
Guestroom Technology
More in this category
Innovation
More in this category
Guest Experience
More like this
Wake up and smell the breakfast: Holiday Inn Express launches limited edition scent-powered alarm clock25 September 2025IHGGuest Experience
Wake up and smell the breakfast: Holiday Inn Express launches limited edition scent-powered alarm clock