DerbySoft and The Hotels Network Launch Partnership during ITB Berlin to Boost Hotel Direct Channel Performance
The two leading hospitality tech solutions have joined forces following positive trial results
The Hotels Network (THN), a full-stack growth platform for hotels and DerbySoft, a leading marketing, distribution and connectivity solutions provider in the hotel industry, have announced a strategic partnership to optimize hotels’ direct channel performance by leveraging THN's suite of conversion and personalization products.
Through this collaboration, the technology brands will provide broader optimization options that ensure potential guests enjoy a more streamlined user experience resulting in higher conversions. In addition to fighting price disparities on the hotel website, THN’s innovative technology uses machine learning techniques to predict user behavior and effortlessly personalize campaigns for each and every user. Combined with DerbySoft’s quality traffic acquisition, client hotels will see an instant boost to their direct bookings as well as their loyalty program performance.
A recent metasearch study conducted by THN and DerbySoft with a mutual client hotel aimed to analyze the impact of personalizing the user experience on website conversion rates. The results of the A/B test showed that by driving qualified metasearch traffic to the website using Derbysoft, and combining it with an optimized user experience using THN’s tools, direct conversions increased by +65% on average.
"The study reinforces the importance of personalizing the online booking journey to engage travelers and maximize revenue for hotels," said Juanjo Rodriguez, Founder and CEO of THN. "By partnering with DerbySoft, we are able to leverage our combined expertise to provide clients with a uniquely comprehensive solution that will make a real difference to their direct channel growth."
“We are delighted to partner with The Hotels Network to offer our mutual hotels the ability to further enhance their price integrity and personalisation across digital marketing channels to get the best out of this ever-changing digital landscape,” added Charles BeeBee, Global Head of Marketing & Sales for Marketing Services by DerbySoft. “Strengthening hotels’ value proposition across metasearch or digital media channels through such a partnership program will only boost our quest to ensure our mutual hotel partners succeed.”
The partnership is being launched this week during ITB Berlin, the world’s largest tourism trade fair. For more information about the partnership and the positive results mutual client hotels are already experiencing, visit THN at Stand 113 in Hall 7.1c and DerbySoft at Stand 109 in Hall 8.1.
About Marketing Services by DerbySoft
We’ve been helping the hotel sector for many years to use data and digital to build successful businesses. Competition has never been fiercer, margins never finer and driving bookings never more complex. Simple marketing activity is not enough. To get the most from your budget; strategies, campaigns and decisions need to be smarter and more accurate. To achieve this we have built intelligent technologies that will optimize your budget, audience, channels and results; producing multi-channel campaigns that just work, in your hands or in ours. Digital marketing Hotel expertise, enhanced by intelligent technology.
About The Hotels Network
The Hotels Network is an inventive technology company working with over 20,000 hotels around the globe. Boasting an international team of specialists with deep expertise in hospitality, product design and consumer marketing, the company offers clients a full-stack growth platform to power their direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.
In addition to price comparison, reviews summary, and a suite of personalization options, THN's Direct AI Suite is deeply integrated in their platform, from predictive analytics to generative AI. Predictive Personalization uses machine learning to predict user behavior and automatically tailor messaging and offers for each user. BenchDirect's benchmarking tool provides unmatched competitive data for the direct channel. Recent innovations include KITT, an AI-powered receptionist, and Loyalty Lite, a seamless guest login tool for personalized booking experiences.
THN is proud to have been recognized for the company's product innovations, rapid growth, and unique workplace culture for the second year in a row, most recently named the Best Direct Booking Tool for 2024 in the prestigious HotelTechAwards.
For more information about THN, visit https://thehotelsnetwork.com/en or contact [email protected].
