Actabl Unveils Two-Way Integration between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience
Together the industry-leading solutions enhance efficiency, collaboration, and guest satisfaction to maximize profits
Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, proudly announces the launch of its highly anticipated two-way integration between Alice and Transcendent. This groundbreaking integration optimizes hotel operations, allowing real-time cross-departmental collaboration between Front of House, Housekeeping, and Engineering to efficiently manage guest requests, improve guest satisfaction, and achieve prime operational visibility and accountability.
Designed with ease of use in mind, the integration enables both teams using Alice and engineers relying on Transcendent to seamlessly collaborate and communicate within their familiar systems, eliminating the need for learning new technology. By optimizing workflow processes between teams, the integration significantly decreases guest request resolution times, increases productivity and empowers teams, leading to reduced overhead expenses. Progress is tracked in real-time, offering Alice teams greater visibility to optimize operating costs and Transcendent teams more insights into capital planning processes.
"We are thrilled to introduce the two-way integration between Alice and Transcendent, representing a significant milestone in our mission to empower hotel operators to provide outstanding service through integrated solutions," said Anu Sharma, Senior Vice President of Technology and Delivery at Actabl. "Making guests happy is at the forefront of everything hoteliers do, and this integration allows them to resolve issues swiftly so they can focus on providing elevated experiences and ultimately increasing guest loyalty."
Actabl is actively building a comprehensive platform for hotel intelligence and operations management technology demonstrating its commitment to delivering exceptional customer experiences and continuous product improvements. With a strong focus on customer engagement and learning, Actabl has attended over 60 conferences in 2023, providing individualized training to enhance customer knowledge and maximize software utilization. Additionally, the company has increased team capacity and introduced new measurement tools to expedite implementation timelines.
"We prioritize our resources to ensure our software suite enhances our customer's day-to-day operations, growth, and ongoing success. Bringing Transcendent and Alice closer means more than streamlining operation processes to increase efficiency and cost savings,” shares Steven Moore, CEO of Actabl.“It means streamlining operation processes to improve the work day for front of house, housekeeping, and engineering teams so that they can focus on providing great hospitality.”
About Actabl
Actabl is a leader in hospitality business intelligence, labor management, and hotel operations management software that provides actionable insights to above-property leaders and on-property leaders. Actabl brings together four powerful hospitality tech solutions to maximize profits for hotel operators. Actabl's integrated solutions include ProfitSword's business intelligence technology, Hotel Effectiveness' complete labor optimization, Alice's hotel operations management platform, and Transcendent's advanced asset management and CapEx. With a global team of 300+ employees boasting over 1,000 years of combined hospitality experience, Actabl serves the technology needs of more than 12,000 properties in hospitality markets around the world.
