InnSpire Integration with Optii Leverages AI to Optimize Hotel Operational Efficiency, Guest Service and Satisfaction
Strategic AI-powered technology partnership to enhance operational efficiency at The Don CeSar, while ensuring a seamless end-to-end guest experience.
Stockholm & Washington, D.C. - InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management. Combined with InnSpire’s comprehensive guest journey platform, hotels can boost staff productivity and minimize costs, while elevating the overall guest experience.
InnSpire’s new integration with Optii has recently been implemented at The Don CeSar, an iconic resort in St. Pete Beach, Florida. The deployment combines the power of both platforms to optimize both guest service and satisfaction, while significantly enhancing operational efficiency.
InnSpire’s comprehensive guest journey platform includes it’s advanced InnSpire.ONE AI-powered guest service solutions, as well as mobile check-in, digital key access, casting, connected guestroom TV and a full in-room digital entertainment ecosystem. By integrating with Optii’s AI Smart Concierge solution, The Don CeSar gains the ability to automate guest requests, assign the appropriate staff member and track delivery to ensure seamless guest service.
This streamlined workflow enables more efficient management of housekeeping, maintenance, and service requests. By combining these advanced AI-powered solutions, The Don CeSar can deliver more personalized and responsive guest service to ensure satisfying stay experiences for its discerning guests. AI-powered automation and efficient communication between staff and guests also helps to optimize labor resources and operational efficiencies, enabling the property to provide a frictionless experience for both staff and guests.
Our integration with Optii leverages the best of both solutions to deliver more streamlined and efficient operations that result in both happier guests and staff. As we continue to infuse artificial intelligence into our solutions in a practical way to enhance hotel service and operations for both guest-facing and back-of-house teams, Optii’s solutions will complement our goal of providing the best possible end-to-end solutions for our hotel customers around the globe. Martin Chevalley, InnSpire’s CEO and Co-founder
The Don CeSar currently uses InnSpire’s transformative InnSpire.ONE AI platform to enhance communication, deliver personalized guest interactions, optimize task management and facilitate executive decision-making. It’s AI-powered chat feature intelligently curates real-time communications in the brand tone and language, enhancing guest interactions by promptly addressing inquiries, offering personalized recommendations and proactively anticipating guest needs.
InnSpire.ONE AI also fosters seamless communication among hotel staff, breaking down barriers and streamlining workflows. Through user-friendly interfaces and intelligent algorithms, staff members collaborate efficiently, boosting productivity and enhancing guest satisfaction.
Our partnership with InnSpire continues to elevate the guest experience at the property in ways we never imagined. The recent integration between InnSpire and Optii extends that level of operational excellence to our staff operations, further supporting our guest service platform by streamlining guest service and maintenance requests and ensuring timely and efficient delivery. Parker Harvey, Room Division Director at The Don CeSar
For a deeper insight into InnSpire's comprehensive guest journey platform, which includes InnSpire.ONE AI solutions, mobile check-in, mobile key, casting, connected guestroom TV, entertainment solutions and more, please explore www.innspire.com.
About Optii Solutions
Optii Solutions is a hotel operations solution that leverages advanced technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping, maintenance, and service delivery in hotels. For further information, please visit: www.optiisolutions.com.
About InnSpire | Founded in 2012, InnSpire is at the forefront of revolutionizing guest engagement and digital solutions for the global hospitality industry. Leveraging cutting-edge artificial intelligence (AI) and innovation, InnSpire empowers hoteliers to deliver seamless and personalized guest experiences. From mobile apps, mobile check-in, and digital keys to AI-driven chat, interactive TV solutions, smart room controls, and advanced analytics, InnSpire transforms hotels into smart, interconnected ecosystems where every touchpoint enhances guest satisfaction and operational efficiency.
At the heart of InnSpire's offerings is InnSpire ONE, a robust digital ecosystem that streamlines hotel operations while enhancing the guest journey. This dynamic platform enables properties to optimize revenue, elevate guest satisfaction, and adapt quickly to evolving preferences – all within a single, user-friendly solution.
With a rich portfolio of hardware and software solutions, InnSpire has partnered with world-class hotels across five continents, earning a reputation for delivering intuitive, scalable, and cost-efficient solutions. Recognized for its innovation and ease of implementation, InnSpire helps properties unlock the full potential of their hospitality operations.
For more information, please visit www.innspire.com and connect with us on LinkedIn and Facebook.
