Munich – TrustYou, a leading provider for AI driven guest management tools, such as the feedback platform CXP (customer experience platform), the newly launched customer data platform (CDP) and chatAI platform, is thrilled to announce the appointment of Dieter Dirnberger as Managing Director and Chief Revenue Officer. Dieter will lead TrustYou's commercial operations and play a key role in driving the company's global growth strategy.

Dieter is no stranger to TrustYou, having previously worked with the company while running his own hospitality tech business, Serenata, now part of Cendyn.com. As he reflects on his journey, Dieter shares his motivation for joining TrustYou: When we integrated our Serenata CRM solution with the TrustYou platform, I was impressed by the team's culture, innovative products, and curiosity to explore new ideas. Now, with TrustYou taking it to the next level by launching a Customer Data Platform (CDP) and leveraging AI to reduce manual workload for hoteliers and travel tech companies, I knew it was the perfect fit for me.

With over 20 years of leadership experience in the hospitality technology sector, Dieter has a proven track record of scaling businesses in dynamic environments. His expertise in transitioning companies from small startups to worldwide leading full-stack solution providers will be invaluable to TrustYou's continued expansion.

As the Managing Director and CCO, Dieter aims to support TrustYou's global team in achieving new client acquisitions, meeting revenue and booking targets, and ensuring that existing clients remain satisfied. My goal is to help our team win new clients, reach our revenue targets and keep our current clients happy," Dieter explained. "This is a team effort, and I'm excited to be part of this journey. I look forward to having some fun and success together!

Benjamin Jost, CEO and Co- Founder of TrustYou, is enthusiastic about Dieter's addition to the team. Dieter's background in hospitality technology, especially in CRM and CDP, and his collaborative approach make him a great fit for TrustYou. We believe his leadership will help us continue to innovate and grow in the coming years.

For more information about TrustYou's guest feedback and reputation management solutions, visit www.trustyou.com.

About TrustYou

TrustYou's mission is to help make customers happy. Happy customers are loyal, spend more, and talk positively about their experience. To achieve this goal, TrustYou turns insight into impact with three category-leading platforms:

  • The Customer Experience Platform (CXP) helps to improve quality and rankings based on surveys and reviews across the web, respond to all feedback with the help of AI, and actively market your reputation.
  • The Customer Data Platform (CDP) helps to merge customers' footprints into single profiles, understand your audiences, market to them, and measure the success of campaigns and messages.
  • The chatAI platform helps to provide answers faster than humanly possible, ensure personalized recommendations for more bookings, and lower operational costs.

Learn more at www.trustyou.com.

Alisa Kellermann
Press Contact

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