Wifirst, preferred supplier for WiFi, Fibre and Chromecast for all Accor brands
AccorHotels, overview
AccorHotels operates over 5,000 hotels across more than 110 countries. The leading French brand portfolio scales from Mid & Economy brands like Ibis, Mercure, Novotel and Adagio to Luxury & Premium such as brands Sofitel, Pullman, Raffles and MGallery.
The Partnership
The partnership between Wifirst and AccorHotels began in 2013 with the Mercure, Novotel, Pullman and the MGallery brands. However, this partnership was strengthened further in 2016 as Wifirst became a preferred supplier of WiFi and Fibre Leased Line services referenced by AccorHotels for all brands.
The Deployment
Thanks to our dedicated Project Management and Installation teams, Wifirst successfully installed 200 hotels within the space of just three months in 2013, and a further 300 hotels during the next three-month phase in 2016. Fast forward to 2020, and we now provide WiFi and Fibre Leased Lines to over 1000 AccorHotels. In addition to being an approved supplier, Wifirst also has a dedicated Operations team focused entirely on serving Accor.
The Result
Wifirst's experience in delivering class-leading WiFi and Fibre for the hospitality industry has enabled AccorHotels to improve guest satisfaction. In the last quarter of 2019, guests staying at Accor properties were so impressed with our WiFi services, they voted Wifirst hotels to be the best performing in 26 of the top 30 hotels on Booking.com. Furthermore, hotels equipped with Wifirst WiFi have seen an average of a 0.5 point increase each year!
- Over 65,000 rooms
- 20,000 Wireless Access Points
- More than 1 Million devices connected each month
With the deployment of the Wifirst solution, AccorHotels is able to provide its customers with a quality service, complete and easy to use. Sébastien Bazin, CEO AccorHotels
About Wifirst
Wifirst is the European leader in managed WiFi for professionals. The operator deploys and operates high-performance, secure and sustainable "as a service" connectivity solutions. Its know-how and technologies appeal to IT decision-makers from the largest companies and public organisations (AccorHotels, Havas, The French Ministry of the Army, Norauto, The Ascott, etc.) In 2023, Wifirst joined the Next40: a program from the Ministry of Economy which identifies the most promising companies of the French tech ecosystem. Headquartered in Paris, Wifirst operates across 29 countries and is present in the United Kingdom, Spain, Italy and Germany where it has acquired the German operator Hotsplots, specialising in on-board WiFi solutions. For more information: www.wifirst.co.uk.
