Gustaffo Digital Service GmbH partners with IntiCo Corp to Revolutionize Reservation Management with Advanced AI and Omnichannel Communication
Collaboration introduces OpenCX, an AI-powered platform designed to enhance guest interactions, streamline reservation processes, and boost conversion rates in the hospitality industry.
Gustaffo, is excited to announce a strategic partnership with IntiCo Corp, a pioneer in Artificial Intelligence and omnichannel technology. This collaboration aims to transform the way hotels manage reservations, enhancing guest interactions and driving conversion rates through the integration of advanced AI and omnichannel communications.
As the hospitality industry continues to evolve, the demand for efficient, Hyper-personalized, and seamless guest experiences has never been greater. To meet this demand, Gustaffo and IntiCo Corp are joining forces to introduce OpenCX*, an AI and omnichannel communications platform into our Reservation Management System. This powerful combination will empower hoteliers to optimize their reservation processes, improve guest experience, and ultimately increase bookings.
Key Features of the Partnership Include:
- AI-Powered Chatbot Integration: The chatbot will engage with customers across various communication channels—whether it’s through the hotel’s website, social media platforms, or mobile apps—delivering instant responses and personalized offers tailored to each guest’s preferences.
- Seamless Transition to Human Agents: If the chatbot is unable to provide the best answer or offer, customers will be immediately connected with a live agent for personalized assistance, ensuring that no opportunity is missed and guest needs are met in real-time.
- Boosting Conversion Rates: By combining AI efficiency with the human touch, this partnership aims to significantly increase conversion rates, helping hotels maximize their revenue potential while delivering exceptional Customer Experience.
We are thrilled to partner with IntiCo to bring a new level of innovation to reservation management. In today’s fast-paced hospitality environment, providing quick, accurate, and personalized service is essential. By integrating Intico’s advanced AI technology into our system, we’re not only improving operational efficiency but also enhancing the overall guest experience. This partnership represents a major step forward in our mission to revolutionize the hospitality industry. Eni Sinanaj, CEO of Gustaffo Digital Service GmbH
We are excited to work with Gustaffo Digital Service GmbH to bring our AI and omnichannel expertise to the forefront of the hospitality industry. This partnership will enable us to showcase the power of OpenCX in delivering meaningful, personalized interactions at scale, and we are confident that this collaboration will set a new standard for reservation management in hotels worldwide. Oscar Gomez, CEO at IntiCo
About Gustaffo Digital Service GmbH
Gustaffo Digital Service GmbH is a leading innovator in hospitality technology, dedicated to developing software solutions that enhance the guest experience and streamline hotel operations. With a focus on cutting-edge technology and customer satisfaction, Gustaffo Digital Service GmbH is at the forefront of transforming the hospitality industry. Learn more: gustaffo.com
About IntiCo Corp:
IntiCo Corp is a leader in artificial intelligence and omnichannel technology, specializing in AI-driven communication solutions that empower businesses to engage with customers more effectively. With a strong commitment to innovation, IntiCo delivers scalable, intelligent systems that drive results across various industries. For more information visit their website: https://intico.ai/.
*OpenCX is a comprehensive platform where IntiCo has consolidated various AI-powered services. Operating under a SaaS business model, OpenCX is dedicated to addressing the specific needs of industries by providing expert solutions to complex business challenges.
Eni Sinanaj
CEO
