The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security
As one of the first SaaS companies in hotel tech to earn this certification, THN reinforces its commitment to data security and customer trust
The Hotels Network (THN) is proud to announce the successful completion of its SOC 2® Type I compliance, becoming one of the first SaaS companies in hotel technology to achieve this certification. SOC 2 is one of the most highly regarded information security standards globally, developed by the American Institute of CPAs (AICPA) to ensure that organizations manage customer data with the utmost care and rigor. This achievement underscores THN’s commitment to maintaining the highest levels of security, confidentiality, and integrity in its operations.
The SOC 2 audit encompassed critical areas such as data security policies, firewall configurations, disaster recovery planning, logical access, and change management, ensuring that THN complies with stringent industry standards. The resulting SOC 2 report is a reflection of THN’s robust security infrastructure and its adherence to the highest compliance standards.
Our customers’ trust is paramount, and achieving SOC 2 compliance is one way we continuously work to earn and maintain that trust,
said Jordi Miró Bruix, Chief Innovation Officer at The Hotels Network. This report confirms that our security practices are sound and that we are committed to safeguarding our clients’ sensitive information.
SOC 2 compliance is an ongoing commitment, not just a one-time achievement. At THN, the pursuit of continuous improvement in information security practices remains a priority. By proactively undergoing annual SOC 2 audits, THN ensures that its processes evolve in response to emerging threats and industry standards, protecting client data long-term.
The successful completion of SOC 2 places THN in a select group of organizations globally that meet this rigorous standard. It not only opens up new opportunities to collaborate with hotels worldwide as the company continues to expand its global presence but also strengthens THN’s ability to provide trusted, scalable solutions across different regions. In today’s ever-evolving cybersecurity landscape, this third-party validation offers peace of mind to current and prospective client hotels, reassuring them that THN is equipped to handle their data securely, further supporting the company’s long-term growth strategy.
For more information about their commitment to security or to request the SOC 2 report, visit The Hotels Network’s Trust Center.
About The Hotels Network
The Hotels Network is an inventive technology company working with over 20,000 hotels around the globe. Boasting an international team of specialists with deep expertise in hospitality, product design and consumer marketing, the company offers clients a full-stack growth platform to power their direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.
In addition to price comparison, reviews summary, and a suite of personalization options, THN's Direct AI Suite is deeply integrated in their platform, from predictive analytics to generative AI. Predictive Personalization uses machine learning to predict user behavior and automatically tailor messaging and offers for each user. BenchDirect's benchmarking tool provides unmatched competitive data for the direct channel. Recent innovations include KITT, an AI-powered receptionist, and Loyalty Lite, a seamless guest login tool for personalized booking experiences.
THN is proud to have been recognized for the company's product innovations, rapid growth, and unique workplace culture for the second year in a row, most recently named the Best Direct Booking Tool for 2024 in the prestigious HotelTechAwards.
For more information about THN, visit https://thehotelsnetwork.com/en or contact [email protected].
Paige Lopez
Content Marketing Manager
