Radisson Salt Lake City Downtown Leverages GuestCast Streaming Solution by Hotel Internet Services to Optimize Guest In-room Entertainment
4-Star hotel expands HIS partnership to deliver seamlessly personalized, secure and user-friendly TV-viewing experiences.
SALT LAKE CITY. — Hotel Internet Services (HIS), a full-service provider of internet connectivity services and solutions for the hospitality industry, has been selected by Radisson Salt Lake City Downtown to enhance the quality of in-room entertainment experiences with the deployment of its GuestCast streaming solution. Previously partnering with HIS to upgrade its guest WiFi abilities, Radisson Salt Lake City Downtown with GuestCast can now extend superior and user-friendly service performance to their guestroom content streaming strategies.
Part of both Choice Hotels International and the Upscale by Choice portfolio, Radisson Salt Lake City recently completed an extensive renovation which included deploying an internet network upgrade by HIS. Hotel leadership recognized that the company was a reliable and experienced source of technology expertise and could be counted on to achieve its goals of offering instantly personalized in-room entertainment. GuestCast’s adoption lived up to these expectations, thanks to its hotel-centric design that prioritizes easy integration for each guest, regardless of technology experience. With just a quick scan of a QR code, guests can pair their personal device with the guestroom TV for instant content casting abilities.
The selection of GuestCast also meets Radisson Salt Lake City’s need to serve the entertainment interests of a diverse guest demographic traveling from around the world. Offering streaming service compatibility that goes beyond Netflix, Disney+ and Max to include thousands of mobile apps, GuestCast is capable of functioning with virtually any personal streaming account to ensure heightened guest satisfaction. The solution’s enhanced security capabilities include device isolation, providing guests with the enhanced privacy they expect in order to enjoy their streaming session with complete peace of mind.
HIS has consistently impressed us with their professionalism and expertise, so it was no surprise when they exceeded our expectations for the updated entertainment service,” said John Green, general manager at Radisson Salt Lake City Downtown. “Guests have embraced GuestCast for its ease of use and adaptability. We're excited to make it a central feature of our modern room experience, and the increase in guest satisfaction shows it was a worthwhile investment.”
GuestCast also comes equipped with an innovative performance analytics dashboard that monitors individual GuestCast device health in real-time. The dashboard not only prevents satisfaction-reducing streaming issues from going unnoticed, but can also provide a snapshot into the quality of WiFi service signals for each guestroom. Hoteliers can also leverage high-value data to gauge the success of their in-room entertainment and onscreen TV promo strategies.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].
About Hotel Internet Services, Inc.
Serving hospitality’s connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry’s most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.
About Radisson Salt Lake City Downtown
Radisson Salt Lake City Downtown, part of the Upscale by Choice portfolio, offers a modern and welcoming hospitality experience in the heart of Salt Lake City. As one of Choice Hotels' premier upscale properties, the hotel embodies the highest standards in design and amenities. Located just steps from top local attractions such as the Salt Palace Convention Center, Temple Square, City Creek Center, the Delta Center, and more, the property features 381 stylish guest rooms offering contemporary comforts along with an indoor pool and hot tub, 215 West Coffee (opening early 2025), a first-floor Executive Club Lounge, and the on-site restaurant Copper Canyon Grill & Tavern, serving contemporary American cuisine and comfort food. The hotel also offers over 15,000 square feet of meeting and event facilities, making it the ideal venue for corporate meetings, grand weddings, and other special occasions. For more information about the property, visit the hotel’s website.
About Hotel Internet Services, Inc.
Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.
Mark Howbrook
PR Manager
