Stayntouch Academy 2.0 — Photo by Stayntouch

Bethesda, Md. – Stayntouch, a global leader in cloud hotel property management systems (PMS), has just unveiled Stayntouch Academy 2.0, an enhanced online product training course with new content, streamlined role-based lesson plans and more efficient content production times.

Stayntouch PMS offers a user-friendly interface that simplifies onboarding, allowing staff to become fully trained in just two days, or 1.5 hours per module. In addition, Stayntouch provides both remote and in-person training throughout the deployment process. The Stayntouch Academy 2.0 features a comprehensive on-demand eLearning course that includes certifications, test environments and progress tracking.

Stayntouch Academy 2.0 now leverages advanced AI and large-language models (LLMs) to deploy eLearning content, streamline lesson plans, and speed up production time by 91 percent, while increasing the frequency of updates. Stayntouch customers enrolled in Stayntouch Academy 2.0 benefit from:

  • Updated and enhanced content design with greater consistency between courses;
  • More targeted and streamlined lesson plans around specific roles to allow for easier enrollment and a deeper understanding of the Stayntouch PMS platform;
  • Entire course library in English, French and German, with additional languages to be added in the future; and
  • A consolidated content library with new training resources and documentation in the Stayntouch Knowledgebase, making searches easier and more efficient.

Stayntouch Academy 2.0 represents a major advancement in our training capabilities, delivering an elevated, more intuitive learning experience for our customers, said Priya Rajamani, Senior Vice President of Implementations and Support at Stayntouch. By utilizing advanced AI, we can update content more quickly and provide targeted, role-specific lessons. This helps our hotel customers master the Stayntouch platform more efficiently, allowing staff to focus on delivering exceptional guest experiences.

About Stayntouch

Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.

Elliott Mest
MFC PR

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