Resorts World Las Vegas Selects Alliants to Revolutionize Guest Experience with Cutting-Edge Digital Solutions
Las Vegas, NV — 26th November 2024 – In a city where the extraordinary is an everyday experience, Resorts World Las Vegas is ready to elevate luxury and convenience to new heights through an exciting collaboration with technology innovator Alliants. The introduction of an avant-garde contactless guest experience through Alliants technology signals a bold new era for one of Las Vegas's newest state-of-the-art resorts.
Coming in early 2025, the guest experience at Resorts World Las Vegas will be transformed where guests can stroll into their rooms without waiting at the front desk, thanks to a sophisticated contactless check-in process. This remarkable feature also empowers guests to update reservations, add companions, and even share their anticipated arrival time—all before setting foot on the property. The integrated technologies will also support early check-in and check-out capabilities, ensuring guests enjoy maximum flexibility during their stay.
“We are always innovating and finding ways to improve the guest experience,” says Shannon McCallum, Vice President of Hotel Operations at Resorts World Las Vegas. “Creating a truly unforgettable, top-tier, and seamless experience is our highest priority. Alliants is helping us to accomplish that mission with the latest integration of their technology in our resort.”
The suite of services includes a digital key feature that allows guests to access their rooms effortlessly without requiring them to download an app. This innovative service lets guests securely add their hotel room key to their device, providing touchless entry and a seamless experience. Guests can easily navigate their stay, from viewing booking details to accessing their rooms, the pool, the fitness center, and other common areas, all through their mobile devices.
“Our mission at Alliants is to give each of our customers a uniquely tailored experience that works best for them to elevate their guest experiences,” stated Andrew Pirret, SVP Product at Alliants. "By delivering a long-term partnership alongside our technologies, we are thrilled to support Resorts World Las Vegas so they can continue to set new benchmarks in the luxury hospitality industry."
For more information about Alliants and their transformative hospitality technology solutions, visit https://www.alliants.com.
About Resorts World Las Vegas
Since opening in 2021, Resorts World Las Vegas has become the premier destination on the Las Vegas Strip. Developed by Genting Berhad, a publicly traded Malaysian corporation registered with the Nevada Gaming Commission, the $4.3 billion resort is dedicated to providing guests with a one-of-a-kind luxury experience, complete with exceptional service, exquisite design, and unparalleled amenities. In a partnership with Hilton Hotels & Resorts, Resorts World Las Vegas integrates three of Hilton’s premium brands into its resort campus.
With over 3,500 guest rooms and suites, featuring modern design and luxurious touches, the property consists of Las Vegas Hilton at Resorts World, the resort’s full-service brand; Conrad Las Vegas at Resorts World, Hilton’s lifestyle luxury brand; and LXR, Hilton’s network of independent luxury properties, which operates as Crockfords Las Vegas, Genting’s internationally renowned ultra-luxury brand. The fully integrated resort boasts a wide range of world-class amenities and services including a 117,000 square foot state-of-the-art fully cashless casino floor, a 5,000 capacity theatre featuring the industry’s top headlining talent, distinct day and nightlife venues, a curated retail collection featuring designer and boutique shops, a stunning 27,000-square-foot spa and wellness center, over 50 food and beverage offerings from across the globe and more.
Resorts World Las Vegas has ushered in a new world for luxury resorts and invites guests to indulge with friends. Resorts World Las Vegas is Sharecare Health Security VERIFIED™ with Forbes Travel Guide while all three hotel brands are LEED Gold Certified. For more information, please visit rwlasvegas.com or find us on Facebook, LinkedIn, X, and Instagram.
About Alliants:
Founded in 2009, Alliants is the digital guest experience technology partner of choice for prestigious hospitality, travel, and retail brands worldwide, renowned for pioneering the guest experience platform of the future. With deep industry knowledge, Alliants crafts technology that delivers swift ROI and unmatched guest satisfaction.
Media Contact:
Gareth Fraser
Gareth Fraser
Vice President Sales & Marketing Operations
