In Focus: Singapore, Preparing for a Smart Future
The Republic of Singapore is a metropolitan city-state and island country in Southeast Asia with a total land area of 714.3 square kilometres. It is situated at the southern tip of the Malayan Peninsula, between Malaysia and Indonesia. With an economy supported by its growing population of approximately 5.6 million, Singapore rose as an economy in the latter half of the 20th century and today serves as a global commerce, finance, and transportation hub.
According to the World Travel & Tourism Council (WTTC), the direct and total contribution of Travel & Tourism to Singapore's Gross Domestic Product (GDP) was 4.1% and 10.2%, respectively of the total GDP in 2017, making tourism one of the key supporting industries for the economy.
In 2017, Singapore's economy outperformed expectations at 3.5%, boosted by robust growth in the manufacturing sector. Bolstered by the uplift in arrivals from Mainland China, Singapore's tourism sector also finished the year on a strong note, up 6.2% year-on-year (y-o-y) in international visitor arrivals (IVA). Singapore's transportation hub, Changi Airport, hit two milestones this year, opening its first high-tech, automated Terminal 4 and welcoming its 60 millionth annual passenger.
Having witnessed a solid tourism performance recovery in 2017, the Singapore Tourism Board (STB) built on its Hotel Industry Transformation Map (ITM) launched in 2016. Among the new initiatives is a roadmap for hotels to evolve into "Smart Hotels" through the "Smart Hotel Technology Roadmap". This will serve as a framework for hotel operators and owners to enhance their hotels by adopting technology.
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