Opinion

U.S. Hotel Industry Midyear Review: Market Trends, Inflation Impact, and Future Outlook for 2024

A midyear snapshot of performance in the top 65 markets in the US indicates that on a trailing 12-month basis through May, RevPAR is up slightly year over year (due to slight increases in both occupancy and ADR) and this is largely driven by increas...

Tommy Crozier
Tommy Crozier
Head of Hotels Valuation & Advisory - U.S.
CBRE Hotels
More in this category
Real Estate & Investment
More in this category
Markets & Performance
More like this
Tommy Crozier
by Tommy Crozier and Tim Dick
12 July 2024CBRE HotelsReal Estate & Investment
CBRE Hotels
AI’s Flight Path: The Emergence of the Chief AI Officer (CAIO) in the Hotel and Airline Industries
Opinion

AI’s Flight Path: The Emergence of the Chief AI Officer (CAIO) in the Hotel and Airline Industries

The "Chief AI Officer"—or CAIO—is one of the hottest new job titles in the corporate circuit, and both the hotel and airline industries are embracing this role to stay competitive in the digital era. LinkedIn reports that the number of companies wit...

Ivana Johnston
Ivana Johnston
Co-Founder, Puzzle Partner
Puzzle Partner Ltd.
More in this category
Travel Technology
More in this category
Innovation
More in this category
Chatbots, Robotics & AI
More like this
Ivana Johnston
by Ivana Johnston
12 July 2024Puzzle Partner Ltd.Travel Technology
AI’s Flight Path: The Emergence of the Chief AI Officer (CAIO) in the Hotel and Airline Industries
Opinion

Should restaurant owners encourage customers to pay by credit cards?

A recent discussion on LinkedIn prompted this post. There is a noticeable and growing trend to charge customers paying by credit card an additional fee. Yesterday, the restaurant I had lunch at, had a 4% surcharge if you paid by credit card. Last we...

Max Starkov
Max Starkov
Hospitality & Online Travel Tech Consultant
NYU
More in this category
Food & Beverage
More in this category
Finance & Accounting
More like this
Max Starkov
by Max Starkov
12 July 2024NYUFood & Beverage
NYUSPS Jonathan M. Tisch Center for Hospitality and Tourism
Beyond Booking: The Future of Hotel PMS in an Omnichannel World
Opinion

Beyond Booking: The Future of Hotel PMS in an Omnichannel World

In the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. Fast forward to today, and the hospitality world demands a PMS that can juggle more than just bookings. Welcome to th...

Wolfgang Emperger
Wolfgang Emperger
SVP For Europe, Africa, And UK & Ireland, Shiji
Shiji
More in this category
Information Technology
More in this category
Online Travel Agencies (OTA)
More in this category
Lodging Industry
More in this category
Guest Experience
More like this
Wolfgang Emperger
by Wolfgang Emperger
11 July 2024ShijiInformation Technology
Beyond Booking: The Future of Hotel PMS in an Omnichannel World
Attracting More Guests: A Real Guide for Hoteliers to Increase Direct Bookings and Visibility
Opinion

Attracting More Guests: A Real Guide for Hoteliers to Increase Direct Bookings and Visibility

Are you a hotelier struggling to attract enough guests without breaking the bank with high charges from OTAs? Perhaps you’ve found yourself wishing you had more direct bookings, but you’re unsure of how to get there. You’re not alone. In this era of...

Tobias Roelen-Blasberg
MARA Solutions GmbH
More in this category
Property Technology
More in this category
Reputation Management
More in this category
Digital Marketing
More in this category
Chatbots, Robotics & AI
More like this
Tobias Roelen-Blasberg
by Tobias Roelen-Blasberg
11 July 2024MARA Solutions GmbHProperty Technology
Attracting More Guests: A Real Guide for Hoteliers to Increase Direct Bookings and Visibility
Opinion

Hospitality Market Update | July 2024

A midyear snapshot of performance in the top 65 markets in the US indicates that on a trailing 12-month basis through May, RevPAR is up slightly year over year (due to slight increases in both occupancy and ADR) and this is largely driven by increas...

Tommy Crozier
Tommy Crozier
Head of Hotels Valuation & Advisory - U.S.
CBRE Hotels
More in this category
Markets & Performance
More like this
Tommy Crozier
by Tommy Crozier and Tim Dick
11 July 2024CBRE HotelsMarkets & Performance
CBRE Hotels
Opinion

HVS Monday Musings: Hotel Sector’s Big Debate - Asset Light or Asset Right?

The Indian Hotels Company Limited (IHCL) has recently been making significant strides in the global hospitality industry. With Brand Finance ranking Taj as the world’s strongest hotel brand for the third time recently, and the remarkable growth in t...

Mandeep S Lamba
Mandeep S Lamba
MRICS, President (South Asia), New Delhi
HVS
More in this category
Markets & Performance
More like this
Mandeep S Lamba
by Mandeep S Lamba and Dipti Mohan
11 July 2024HVSMarkets & Performance
HVS
Opinion

Menu Price Increases Need a Quick Reverse Course

When industry people get together to talk about hospitality there is never any shortage of enthusiasm. Topics of discussion often include new methods, advancements, current concerns, and directional advice, but how do you know what to accept as reas...

Jim Lopolito
Jim Lopolito
Owner of Lopolito Hospitality Consultants, Corp. (LHC)
Cayuga Hospitality Consultants
More in this category
Revenue Management
More in this category
Food & Beverage
More like this
Jim Lopolito
by Jim Lopolito
11 July 2024Cayuga Hospitality ConsultantsRevenue Management
Cayuga Hospitality Consultants
From Proposal to Partnership: How to Succeed as a Hotel Supplier
Opinion

From Proposal to Partnership: How to Succeed as a Hotel Supplier

It’s about walking the talk in hospitality. Hotels rely on vendors for essential services, goods, and materials to keep their daily operations running smoothly. Becoming a hotel vendor is a fantastic opportunity to grow your business, reach new cust...

Susan Tucker
Susan Tucker
Partner & COO, The Lure Agency
Lure Agency
More in this category
Digital Marketing
More in this category
Brand Marketing
More like this
Susan Tucker
by Susan Tucker
10 July 2024Lure AgencyDigital Marketing
From Proposal to Partnership: How to Succeed as a Hotel Supplier