How Bold Thinking Can Revitalize Hospitality in 2025
Opinion

How Bold Thinking Can Revitalize Hospitality in 2025

As we enter the final year of the first quarter of the 21st century, hospitality faces an inflection point. Once driven forward by trailblazers whose bold thinking reimagined guest experiences, many industry participants find themselves fighting the...

Josiah Mackenzie
Josiah Mackenzie
Host and Producer at Hospitality Daily
Hospitality Daily
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Lodging Industry
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Innovation
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Josiah Mackenzie
by Josiah Mackenzie
3 January 2025Hospitality DailyLodging Industry
How Bold Thinking Can Revitalize Hospitality in 2025
Opinion

Hotel Media Review 2024: What was Hot, and what was Not

As with every year since 2011 (almost), I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. It is a good way to see what interests the industry the most. Here is the analysis for 2024. (Scro...

Martin Soler
Martin Soler
Partner at Soler & Associates
Soler & Associates
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Sales & Marketing
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Information Technology
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Lodging Industry
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Market Segments
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Martin Soler
by Martin Soler
2 January 2025Soler & AssociatesSales & Marketing
Soler & Associates
How to Market Your Hotel on Instagram Like a Real PRO
Opinion

How to Market Your Hotel on Instagram Like a Real PRO

Hotels looking to attract their audience will find Instagram an essential marketing tool. With its focus on visuals and storytelling, Instagram provides hotels with an opportunity to showcase their unique qualities, build brand loyalty, and even ins...

Patrick Landman
Patrick Landman
CEO and Founder - WIWT
WIWT
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Sales & Marketing
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Boutique & Lifestyle
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Social Media
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Digital Marketing
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Patrick Landman
by Patrick Landman
2 January 2025WIWTSales & Marketing
How to Market Your Hotel on Instagram Like a Real PRO
Opinion

Tips on Making Your Morning Lineups the Most Fun 15 Minutes of the Day

In hospitality, mornings set the tone for the day. Your team can walk out of a morning lineup ready to tackle the day’s challenges—or dragging their feet, unmotivated before their shift even starts. It’s up to leadership to turn those quick 15 minut...

Mychal Milian
Mychal Milian
General Manager / Complex Director of Operations of the Marriott and AC Hotel Fort Lauderdale Airport
Marriott
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Lodging Industry
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Mychal Milian
by Mychal Milian
2 January 2025MarriottLodging Industry
Marriott International, Inc.
Opinion

Let’s Play 20 Customer Experience (CX) Questions – Part TWO

This week, I’m tackling the answers to 10 more of the 20 questions I answered last week. (Here’s a link to the article that featured the first Ten Customer Experience questions and answers.) Are you ready? Let’s go!

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Guest Experience
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Shep Hyken
by Shep Hyken
2 January 2025Shepard Presentations, LLC.CRM & Loyalty
Shepard Presentations, LLC.
Defining the New Miami with EAST Miami
Opinion

Defining the New Miami with EAST Miami

The story of an urban hotel is the story of a city. The two move in stride, with the hospitality industry offering a home and a helpful hand to visitors while also providing dining and drinking hotspots that enable newcomers to evolve into lasting d...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hotel Mogel Consulting Limited
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EAST
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Boutique & Lifestyle
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Brand Marketing
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Adam Mogelonsky
by Adam Mogelonsky and Larry Mogelonsky
2 January 2025Hotel Mogel Consulting LimitedBoutique & Lifestyle
Defining the New Miami with EAST Miami
CU next year! Download Hospitality Net’s 2025 Industry Calendar
Opinion

CU next year! Download Hospitality Net’s 2025 Industry Calendar

As we step into 2025, the global hospitality industry continues to thrive, fueled by an unprecedented resurgence in face-to-face connections and collaboration. After the disruption of recent years, the industry has bounced back stronger than ever, w...

Henri Roelings
Henri Roelings
Founder & CEO, Hospitality Net
Hospitality Net
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Events & Conferences
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Henri Roelings
by Henri Roelings
31 December 2024Hospitality NetEvents & Conferences
CU next year! Download Hospitality Net’s 2025 Industry Calendar
Opinion

Quality in the Luxury Hospitality Industry Today

As we enter 2025, hospitality continues to follow the mantra that we live in a world governed by rules, or as we refer to them in the industry, standards. While these act as guidelines for hotel employees and provide them with an element of downside...

Jochen Ehrhardt
Jochen Ehrhardt
Founder of TRUE 5 STARS and TRUE 5 STARS Advisory — Quality Assurance
International Institute Of Modern Butlers
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Industry Rankings
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Reputation Management
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Guest Experience
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Luxury Travel
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Jochen Ehrhardt
by Jochen Ehrhardt
31 December 2024International Institute Of Modern ButlersIndustry Rankings
International Institute Of Modern Butlers