Opinion

Common Sense Would Be Really Nice

Businesses are embracing personalization and even micro-personalization. Examples include implementing concierge service to help guests plan their trips, customizing marketing messages, and availing the guest’s favored type of coffee in the room.

Lee Keng Ng
Lee Keng Ng
Associate Professor at Singapore Institute of Technology (SIT)
Singapore Institute of Technology (SIT)
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Lodging Industry
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Lee Keng Ng
by Lee Keng Ng
17 May 2024Singapore Institute of Technology (SIT)Lodging Industry
Singapore Institute of Technology (SIT)
Address F&B profitability before it takes you under
Opinion

Address F&B profitability before it takes you under

F&B is increasingly a cost centre for hotels, steadily losing profitability since 2018. But there’s hope! Hoteliers should look beyond just the menu and decor to create a compelling F&B offering. Profitability in food and beverage (F&B) dropped by o...

Cameron Thomas
Cameron Thomas
Senior Account Executive
Guestline
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Sales & Marketing
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Information Technology
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Lodging Industry
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Food and beverage
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Cameron Thomas
by Cameron Thomas
16 May 2024GuestlineSales & Marketing
Address F&B profitability before it takes you under
How to Innovate F&B Solutions to Attract Diverse Audiences and Maximize Profit
Opinion

How to Innovate F&B Solutions to Attract Diverse Audiences and Maximize Profit

After having spent over 30 years in hospitality, I learned that constant innovation is a must in the food and beverage arena. To innovate means to stay current with and initiate industry trends. It is also an opportunity for hotels to leverage the e...

John Young
John Young
Food and Beverage Expert at Strategic Solution Partners
Strategic Solution Partners
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Food & Beverage
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John Young
by John Young
16 May 2024Strategic Solution PartnersFood & Beverage
How to Innovate F&B Solutions to Attract Diverse Audiences and Maximize Profit
Opinion

Sun, Sand, Sea, and Luxury: The Rebound of Barbados Following COVID-19

Barbados is an independent English-speaking Commonwealth country and the easternmost island of the Caribbean. It is one of the most mature tourist destinations in the Caribbean. The island is known for offering some of the most serene beaches in the...

Kristina M. M. D’Amico
Kristina M. M. D’Amico
Senior Vice President - Director, Caribbean Region, Miami
HVS
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Markets & Performance
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Kristina M. M. D’Amico
by Kristina M. M. D’Amico
16 May 2024HVSMarkets & Performance
HVS
Revolutionizing the Guest Journey: Purchasing Experience
Opinion

Revolutionizing the Guest Journey: Purchasing Experience

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that aligns with the hospitality provider’s ...

Gregg Hopkins
Gregg Hopkins
Founder & President of Get Hoppy Consulting
Get Hoppy Consulting
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Property Technology
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Gregg Hopkins
by Gregg Hopkins
16 May 2024Get Hoppy ConsultingProperty Technology
Revolutionizing the Guest Journey: Purchasing Experience
Opinion

5 Practical Ways to Create Instagrammable Spaces in Your Hotel

In the age of social media dominance, providing an experience that’s not only memorable but also shareable is crucial for attracting and retaining guests. You may have a highly engaged online audience along with numerous loyal in-person hotel patron...

Debbie Miller
Debbie Miller
Digital Marketing and Communications Professional and member of Cayuga Hospitality Consultants.
Cayuga Hospitality Consultants
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Sales & Marketing
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Social Media
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Design and Architecture
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Debbie Miller
by Debbie Miller
16 May 2024Cayuga Hospitality ConsultantsSales & Marketing
Cayuga Hospitality Consultants
3 reasons why hoteliers need a CDP that’s built for our industry
Opinion

3 reasons why hoteliers need a CDP that’s built for our industry

Let’s face it: technology investments can be expensive. That’s why it’s so important for hoteliers to make sure you choose partners that will ultimately increase your bottom line and advance your mission to create amazing guest experiences.

Karen Stephens
Karen Stephens
Chief Revenue Officer at Revinate
Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Lodging Industry
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Big Data
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Karen Stephens
by Karen Stephens
15 May 2024Revinate, Inc.Sales & Marketing
3 reasons why hoteliers need a CDP that’s built for our industry
AI and Human Input: Hospitality Leader Andrew Rubinacci’s Shares His Recipe for Revenue Management Success
Opinion

AI and Human Input: Hospitality Leader Andrew Rubinacci’s Shares His Recipe for Revenue Management Success

When I asked Andrew Rubinacci to describe the early days of his illustrious hospitality career, his answer was one you might not expect—“I was a guinea pig,” he’ll say with a smile. “I was, quite literally, the first revenue manager at InterContinen...

Alan Young
Alan Young
Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner
Puzzle Partner Ltd.
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Information Technology
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Revenue Management
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Lodging Industry
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Chatbots, Robotics & AI
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Alan Young
by Alan Young
15 May 2024Puzzle Partner Ltd.Information Technology
AI and Human Input: Hospitality Leader Andrew Rubinacci’s Shares His Recipe for Revenue Management Success
Opinion

Understanding the Current State of the U.S. Hotel Transaction Market

The hotel transaction market continues to face significant headwinds. Investors are still concerned about the prohibitive cost of debt, and with the chances of a summer rate cut from the Fed becoming slimmer, expensive debt may remain for the forese...

Eric Guerrero
Eric Guerrero
Senior Managing Director and a Partner, HVS
HVS
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Real Estate & Investment
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Eric Guerrero
by Eric Guerrero and Josh Williams
15 May 2024HVSReal Estate & Investment
HVS