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Press Release

Free Food Map now on Penn State Go ap

Developed by the Food Decisions Research Laboratory in the Penn State School of Hospitality Management, the Free Food Map identifies locations throughout Centre County and across Pennsylvania that offer free food to those in need. The Free Food Map ...

Penn State School of Hospitality Management
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Free Food Map now on Penn State Go ap14 October 2024Penn State School of Hospitality ManagementMiscellaneous
Free Food Map now on Penn State Go ap
Opinion

Here’s Why Your Hotel Struggles with Venue Sales

Nailing your hotel venue sales process is no easy feat – in fact, realistically speaking, is it ever truly complete? Part of being in the hospitality industry is rolling with waves of change. However, if you’re consistently struggling to get venue s...

Lauren Hall
Lauren Hall
Founder & CEO at iVvy
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Lauren Hall
by Lauren Hall
2 October 2024iVvyMiscellaneous
iVvy
Reservations Sales QUEST 2025
Opinion

Reservations Sales QUEST 2025

Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservati...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Doug Kennedy
by Doug Kennedy
18 September 2024Kennedy Training Network (KTN)Miscellaneous
Reservations Sales QUEST 2025
Press Release

Novice consumers more likely to purchase wine with sweetness scales on labels

Rather than a text description, using a visual sweetness scale with an arrow pointing to a specific sweetness level on wine labels may increase purchase intent among novice wine consumers, according to a new study from researchers in the Penn State ...

Penn State School of Hospitality Management
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Novice consumers more likely to purchase wine with sweetness scales on labels21 June 2024Penn State School of Hospitality ManagementMiscellaneous
Novice consumers more likely to purchase wine with sweetness scales on labels
What Personalized Hospitality Is and What It Isn’t
Opinion

What Personalized Hospitality Is and What It Isn’t

As a hotel conference speaker opinion writer, I always try to stay up on the very latest innovations and tech solutions, and so I start each day by reading at least a half dozen lodging industry eNewsletters. Being a provider of training in the topi...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Doug Kennedy
by Doug Kennedy
29 May 2024Kennedy Training Network (KTN)Miscellaneous
What Personalized Hospitality Is and What It Isn’t
What It Really Takes To Book More Groups, Meetings, and Events These Days
Opinion

What It Really Takes To Book More Groups, Meetings, and Events These Days

Today’s hotel and event salespeople work in completely different environments than most of their leaders experienced. Meeting and event booking sites have created a flood of leads, which can be overwhelming for those working in a sales role equipped...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Sales & Marketing
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Doug Kennedy
by Doug Kennedy
14 May 2024Kennedy Training Network (KTN)Miscellaneous
What It Really Takes To Book More Groups, Meetings, and Events These Days