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Empowering frontline hospitality: How to exceed guest expectations through training & development

Hosted by:JD Dillon, Chief Learning Architect, Axonify & Former disney cast memberSpeakers:Jessica Lee - SVP of Global Talent Development, Marriott InternationalCaptain Kate McCue - First female American captain of a mega cruise ship

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Empowering frontline hospitality: How to exceed guest expectations through training & development 1 October 2024EducationalAxonify
Opinion

Microcredentials: Revolutionizing Education Institutions

Microcredentials are emerging as a game-changer in higher and continuing education. These bite-sized qualifications are reshaping how learners acquire skills and knowledge, offering a flexible and targeted approach to upskilling in an ever-evolving ...

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Learning Content Designer at EHL Advisory Services
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HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future
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HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future

The Hospitality Sales and Marketing Association International (HSMAI) Foundation proudly marks the one-year anniversary of its Century Campaign, a five-year fundraising initiative set to culminate in the organization’s 100th anniversary on September...

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HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future26 September 2024HSMAIEducation & Professional Development
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Les Roches Celebrates 70 Years of Excellence in Hospitality Education
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Les Roches Celebrates 70 Years of Excellence in Hospitality Education

This year, Les Roches, one of the world’s premier institutions for hospitality management education, proudly celebrates its 70th anniversary. Since its founding in 1954, Les Roches has been a beacon of excellence, shaping the next generation of lead...

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Les Roches Celebrates 70 Years of Excellence in Hospitality Education24 September 2024Les RochesEducation & Professional Development
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The role of Education Consulting in improving school performance

Education has continually evolved to meet the needs of an ever-changing world, but the past few years have been a particularly steep learning curve for educational institutions. The Covid-19 pandemic and the rapid rise of new technologies such as AI...

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Business Development Senior Manager at EHL Hospitality Business School
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Hard work leads to success. Right? That’s what most people think, but career advancement may depend more on who you know and how you optimize your personal connections. In today’s competitive job market, mentoring and networking are no longer just s...

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Mentoring & networking: Building relationships for career development13 September 2024EHLEducation & Professional Development
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UN Tourism Welcomes First Students to Sustainable Tourism Degree Course
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UN Tourism Welcomes First Students to Sustainable Tourism Degree Course

Developed in collaboration with the Lucerne University of Applied Sciences and Arts (HSLU), the three-year Bachelor of Science in International Sustainable Tourism is designed to train graduates capable of leading the sector toward a more sustainabl...

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UN Tourism Welcomes First Students to Sustainable Tourism Degree Course11 September 2024UN TourismEducation & Professional Development
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Supplier News

Empowering Frontline Hospitality: How to Exceed Guest Expectations Through Training and Development

The hospitality industry thrives on its vibrant, fast-paced environment, where frontline staff play a crucial role in creating memorable guest experiences. While this dynamic atmosphere can present unique challenges, it also offers tremendous opport...

Axonify
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Empowering Frontline Hospitality: How to Exceed Guest Expectations Through Training and Development11 September 2024AxonifyEducation & Professional Development
Empowering Frontline Hospitality: How to Exceed Guest Expectations Through Training and Development