Education & Professional Development

MBA in Hospitality: Developing the Most Valuable Leadership Skills

You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having excellent technical knowledge, and being someone who could ‘get things done’ used to be prerequisites, but now what it means...

Veronika Mercier

Veronika Mercier

Marketing Content & Communications Manager at EHL Hospitality Business School

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Education & Professional Development

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Hotelschools | Universities

EHL Hospitality Business School

NEWH, Inc. Awards $75K in Scholarships During BDNY 2024

NEWH, Inc. (Network of Executive Women in Hospitality), a premier association committed to scholarships, advancing education, mentorship, and networking in the hospitality industry, unveiled its scholarship recipients last month during a series of e...

Network of Executive Women in Hospitality (NEWH)

Network of Executive Women in Hospitality (NEWH)

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Education & Professional Development

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Hotelschools | Universities

NEWH, Inc. Awards $75K in Scholarships During BDNY 2024

The importance of faculty development in higher education

The knowledge and skills transfer from faculty to students forms the core of what education is all about. One of the most rewarding and important roles in a school is played by the department that strives to support those on the front line of educat...

Aurélie Boulos

Aurélie Boulos

Head of Faculty Affairs at EHL Hospitality Business School

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Education & Professional Development

EHL Hospitality Business School

Shadowing as a Pedagogical Tool for Trainer Development

For this, new creative methods are essential for hospitality to leverage teaching excellence based on the transfer of knowledge among professionals, i.e., experts from the industry who wish to expand their professional skills to include practical fa...

Kaushiki Khanijo

Kaushiki Khanijo

Associate - EHL Education Consulting

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Education & Professional Development

EHL Hospitality Business School

Proactive Hospitality Is Like Overdraft Protection

Proactive Hospitality Is Like Overdraft Protection

As a lodging industry training provider, we receive an extraordinarily high number of inquiries for guest service training specific to the topic areas of “handling guest complaints” and “service recovery.” While it is always great to see interest in...

Doug Kennedy

President of the Kennedy Training Network

Kennedy Training Network (KTN)

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Sales & Marketing

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Education & Professional Development

Proactive Hospitality Is Like Overdraft Protection

A Cruise interview with Virgin Voyages: Career Opportunities

A Cruise interview with Virgin Voyages: Career Opportunities

Question 1 from Dr. Fred DeMicco: John, tell us about your cruise career journey, how it started, the cruise leadership experiences you have had? John’s response: My career in the cruise industry happened accidentally and was actually my third caree...

Fred DeMicco

David Michael Meeks Visiting Scholar to the University of Memphis Kemmons Wilson School

The University of Memphis | Kemmons Wilson School of Hospitality and Resort Management

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Cruise Line Marketing

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Education & Professional Development

A Cruise interview with Virgin Voyages: Career Opportunities

Enhancing Leadership Coaching: Transforming Individual Growth into Team Excellence

Leadership coaching can have a profound impact when individual leader development is integrated with a team-focused approach. This dual focus leverages the interdependent nature of leadership teams, maximizing the benefits of coaching for both indiv...

Deb Eininger

Senior Vice President | New York - AETHOS Consulting Group

AETHOS Consulting Group

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Human Resources

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Education & Professional Development

AETHOS Consulting Group

More tech or more talk? The future of hospitality management education

In her 1933 story, ‘Why Didn’t They Ask Evans’, Agatha Christie suggested that all of the answers to the murder could be answered by one person, Evans.

Laura Zizka

Assistant Professor at EHL Hospitality Business School

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Education & Professional Development

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Hotelschools | Universities

EHL Hospitality Business School

The Legacy of Dr. Michael D. Olsen of Virginia Tech: Top world hospitality education leaders are disciples of Dr. Olsen’s Strategic Management teachings

The Legacy of Dr. Michael D. Olsen of Virginia Tech: Top world hospitality education leaders are disciples of Dr. Olsen’s Strategic Management teachings

Dedicated to Dr. Michael D. Olsen, the new Strategic Management Kendall-Hunt Publishers textbook co-written by Dr. Fred DeMicco ( a former Ph.D. student of Dr. Olsen) and with contributions from former Ph.D students of Dr. Mike Olsen, covers strateg...

ProntoCare

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Public Relations

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Lodging Industry

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Education & Professional Development

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Hotelschools | Universities

The Legacy of Dr. Michael D. Olsen of Virginia Tech: Top world hospitality education leaders are disciples of Dr. Olsen’s Strategic Management teachings

Doug Kennedy’s Next Training Webcast: Reservations Sales QUEST – 2025 Edition!

Doug Kennedy’s Next Training Webcast: Reservations Sales QUEST – 2025 Edition!

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, December 20, from Noon – 12:45pm EST. REGISTER HERE

Kennedy Training Network (KTN)

Kennedy Training Network (KTN)

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Sales & Marketing

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Education & Professional Development

Doug Kennedy’s Next Training Webcast: Reservations Sales QUEST – 2025 Edition!