Lessons from athletics: what can hospitality learn from the games?

There are few finer examples of the pursuit of excellence than the world of athletics. It’s a global stage for people to push themselves to new achievements, demonstrating remarkable physicality, skill and dedication.

Tom Brown

Senior Copywriter at Mews

Mews

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Information Technology

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Opinion

Personalised guests experiences are the key to beating inflation

Inflation has been inescapable during the past 12 months, and the hotel industry has been one of the worst affected sectors in the UK. Recent data has shown that the average price of a night in a hotel has gone up by as much as 12.1% in the past yea...

Matthew Prosser

Senior Sales Director

Agilysys

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Property Technology

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Guest Experience

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Opinion

Navigating Marketing’s Role in Commercial Strategy: Insights from Stephanie Smith

At the recent HSMAI Commercial Strategy Conference, Stephanie Smith, CEO of Cogwheel Marketing & Analytics, delivered a presentation on the intricacies of marketing within the broader commercial strategy. Her goal was to provide a marketing perspect...

Michael J. Goldrich

Founder and Chief advisor of Vivander Advisors

Vivander Advisors

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Sales & Marketing

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Digital Marketing

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Opinion

Recipe for poultry sausages with tarragon [by Chef Christian Segui]

Discover the authentic recipe for homemade poultry sausages, created by Chef Christian Segui, Meilleur Ouvrier de France Charcutier-Traiteur and Executive Chef at the EHL Hospitality Business School in Lausanne. With his expert advice and profession...

Morgane Dumollard

Marketing Manager EHL School of Practical Arts

EHL

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Food & Beverage

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Opinion

Data Analytics of Yesteryear: What Is New Is Old

Many of us go on big trips to celebrate milestones in our lives – birthdays, weddings, anniversaries, graduations, retirements.

Bonnie Knutson

Professor in The School of Hospitality Business in the Broad College of Business at Michigan State University

Michigan State

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Sales & Marketing

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Big Data

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Guest Experience

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Opinion

Forbes Travel Guide Ratings Opinion on the New Relevance of Luxury

Bloomberg Businessweek recently reported (January 24, 2024) that $1,000 per night was pretty much the de rigueur price point for any hotel room befitting real luxury. Of course, inflation is a contributing factor to this with costs being paid forwar...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Industry Rankings

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Luxury Travel

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Opinion

How to manage resistance to change – The role of emotions

In this article we look at the role of emotions in the change process. Many inexperienced change leaders tend to assume that change in organizations can be broken down to a purely rational calculation of costs and benefits. In reality, the emotions ...

Stefano Borzillo

Associate Professor at EHL Hospitality Business School

EHL

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Human Resources

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Opinion

4 takeaways from Destinations International

Several key themes drove the conversation at this year’s Destinations International Annual Convention. While some of these topics aren’t necessarily new, their impact on destinations and the opportunities they create are evolving.

Andrew van der Feltz

Global Senior Director, Business Development, Expedia Group Media Solutions

Expedia Group Media Solutions

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Sales & Marketing

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Events & Conferences

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Market Segments

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Chatbots, Robotics & AI

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Opinion

Adaptable Spaces: Exploring The Versatility of Meeting and Event Venues in Hotels

In the ever-evolving realm of hospitality, hotels are multifaceted entities that cater to a wide array of needs, ranging from comfortable accommodations to dynamic business meetings and grand events.

Julie Carter

Director of Events and Catering, Hilton Anaheim

Hilton

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Events & Conferences

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Opinion

Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality

What’s the keystone system that a hotel should build its tech ecosystem around? Up until now, the answer to this question was always the property management system (PMS). Without properly administered rooms inventory, you have nothing. That’s your c...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hospitality Net

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Information Technology

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Revenue Management

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All Latest News

Lessons from athletics: what can hospitality learn from the games?

Personalised guests experiences are the key to beating inflation

Navigating Marketing’s Role in Commercial Strategy: Insights from Stephanie Smith

Recipe for poultry sausages with tarragon [by Chef Christian Segui]

Data Analytics of Yesteryear: What Is New Is Old

Forbes Travel Guide Ratings Opinion on the New Relevance of Luxury

How to manage resistance to change – The role of emotions

4 takeaways from Destinations International

Adaptable Spaces: Exploring The Versatility of Meeting and Event Venues in Hotels

Hotels with Ancillary Revenue Streams Need a CDP Purpose-Built for Hospitality

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